Servant leadership and customer service quality at Korean hotels: Multilevel organizational citizenship behavior as a mediator

Publisher: Scientific Journal Publishers

E-ISSN: 1179-6391|43|8|1287-1298

ISSN: 0301-2212

Source: Social Behavior and Personality: An international journal, Vol.43, Iss.8, 2015-09, pp. : 1287-1298

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract