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By McMillan Carolyn L.   O'Gorman Kevin D.   MacLaren Andrew C.  

International Journal of Contemporary Hospitality Management, Vol. 23, Iss. 2, 2011-03 ,pp. : 189-208

Emerald Group Publishing Ltd

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Commercial hospitality consumption as a live marketing commmunication system

By Gillespie Cailein   Morrison Alison  

International Journal of Contemporary Hospitality Management, Vol. 13, Iss. 4, 2001-06 ,pp. : 183-188

Emerald Group Publishing Ltd

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International labor markets and the migration of labor forces as an alternative solution for labor shortages in the hospitality industry

By Choi Jeong-Gil   Woods Robert H.   Murrmann Suzanne K.  

International Journal of Contemporary Hospitality Management, Vol. 12, Iss. 1, 2000-02 ,pp. : 61-67

Emerald Group Publishing Ltd

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Emotional intelligence and emotional labor acting strategies among frontline hotel employees

By Kim Taegoo (Terry)   Yoo Joanne Jung-Eun   Lee Gyehee   Kim Joungman  

International Journal of Contemporary Hospitality Management, Vol. 24, Iss. 7, 2012-09 ,pp. : 1029-1046

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The role of perceived organizational support on emotional labor in the airline industry

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International Journal of Contemporary Hospitality Management, Vol. 25, Iss. 1, 2013-02 ,pp. : 105-123

Emerald Group Publishing Ltd

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