An Extensive Review of IT Service Design in Seven International ITSM Processes Frameworks: Part II

Publisher： IGI Global_journal

E-ISSN： 1935-5718|8|1|69-90

ISSN： 1935-570x

Source： International Journal of Information Technologies and Systems Approach (IJITSA), Vol.8, Iss.1, 2015-01, pp. : 69-90

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