Contents

Preface

Ideas in Action: Why the Reality of the Administrative Reform Grinder Matters

PART ONE: THE IDEAS OF REFORE\M: REFORMING GOVERNANCE AND ACCOUTABILITY

1 Change and Continuity: An Institutional Approach to Institutions of Democratic Government

PART TWO: THE IDEAS OF REFORM: LEADERS AND CHANGE

2 New Public Leadership for Public Service Reform

3 Leaders and Leadership in Administrative Reform

PART THREE: THE IDEAS OF REFORM: MANAGEMENT SYSTEMS AND OTHER REFORMED TOOLS

4 Simply the Best? The International Benchmarking of Reform and Good Governance

5 Cyber-bureaucracy: If Information Technology Is So Central to Public Administration, Why Is It So Ghetto-ized?

PART FOUR: THE DESIGN OF REFORM: THE EVOLUTION OF POLICY TOOLS

6 Reforming Management and Management Systems: Impacts and Issues

PART FIVE: THE DESIGN OF REFORM: WESTERN IDEAS AND MODELS IN NON-WESTERN SETTINGS

7 Implementing Developed Countries’ Administrative Reforms in Developing Countries: The Case of Mexico

8 Western Models and Administrative Reform in China: Pragmatism and the Search for Modernity

9 Bureaucrats, Politicians, and the Transfer of Administrative Reform into Thailand

PART SIX: CHANCE AND REFORM IN A MULTINATIONAL CONTEXT

10 Change and Reform in the European Union

PART SEVEN: LOOKING BACK AT REFORM EFFORTS: WHAT WORKED?

11 Success and Failure of Reform: Taking Stock

12 Conclusions: The Future of Public Management

Contibutors

References

Index

A

B

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D

E

F

G

H

I

J

K

L

M

N

O

P

R

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T

U

V

W

Y

Z