Chapter
Defense Global Combat Support System-Joint Increment 7
Energy Manufacturing Operations Management Project
Homeland Security Western Hemisphere Travel Initiative
Transportation Integrated Terminal Weather System
Treasury Customer Account Data Engine 2
Veterans Affairs Occupational Health Record-keeping System
NINE FACTORS WERE COMMONLY IDENTIFIED AS CRITICAL TO THE SUCCESS OF MAJOR IT INVESTMENTS
Program Officials Were Actively Engaged with Stakeholders
Program Staff Had the Necessary Knowledge and Skills
Senior Department and Agency Executives Supported the Program
End Users and Stakeholders Were Involved in the Development of Requirements
End Users Participated in Testing of System Functionality Prior to Formal End User Acceptance Testing
Government and Contractor Staff Were Consistent and Stable
Program Staff Prioritized Requirements
Program Officials Maintained Regular Communication with the Prime Contractor
Programs Received Sufficient Funding
AGENCY COMMENTS AND OUR EVALUATION
APPENDIX I. OBJECTIVES, SCOPE, AND METHODOLOGY
APPENDIX II. CRITICAL SUCCESS FACTORS
Chapter 2 SOFTWARE DEVELOPMENT: EFFECTIVE PRACTICES AND FEDERAL CHALLENGES IN APPLYING AGILE METHODS
Agile and Waterfall Approaches Differ
Agile in the Private and Federal Sectors
EFFECTIVE PRACTICES FOR APPLYING AGILE
Organizational Commitment and Collaboration
Federal Use of Effective Practices
FEDERAL CHALLENGES IN APPLYING AGILE
Organizational Commitment and Collaboration
RECOMMENDATION FOR EXECUTIVE ACTION
AGENCY COMMENTS AND OUR EVALUATION
APPENDIX I. OBJECTIVES, SCOPE, AND METHODOLOGY
APPENDIX II. THE AGILE MANIFESTO AND PRINCIPLES
APPENDIX III. EXPERIENCED USERS
APPENDIX IV. FEDERAL PROJECT PROFILES
Global Combat Support System-Joint Increment 7
National Aeronautics and Space Administration Enterprise Applications Competency Center Materials Management Initiative
Occupational Health Record-keeping System
Affordable Care Act Branded Prescription Drugs
Chapter 3 INFORMATION TECHNOLOGY REFORM: PROGRESS MADE; MORE NEEDS TO BE DONE TO COMPLETE ACTIONS AND MEASURE RESULTS
Roles and Responsibilities for Federal IT Management
Federal IT Reform Plan Strives to Address Persistent Challenges
GAO Has Previously Reported on Needed Improvements in Federal IT Management
OMB AND KEY FEDERAL AGENCIES HAVE MADE PROGRESS ON IT REFORM ACTION ITEMS, BUT MUCH REMAINS TO BE DONE
OMB AND KEY AGENCIES PLAN TO ADDRESS ITEMS THAT WE FOUND TO BE BEHIND SCHEDULE, BUT LACK DEFINED TIME FRAMES FOR COMPLETING THEM
OMB HAS NOT ESTABLISHED MEASURES FOR EVALUATING RESULTS ON MOST IT REFORM INITIATIVES
RECOMMENDATIONS FOR EXECUTIVE ACTION
AGENCY COMMENTS AND OUR EVALUATION
APPENDIX I. OBJECTIVES, SCOPE, AND METHODOLOGY
Information Technology: Effective Federal Acquisition and Management
( Computer Science, Technology and Applications )
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