A Six Sigma-based method to renovate information services: Focusing on information acquisition process

Author： Kim Yong   Kim Eun Jeong   Chung Min Gyo  

Publisher： Emerald Group Publishing Ltd

ISSN： 0737-8831

Source： Library Hi Tech, Vol.28, Iss.4, 2010-11, pp. : 632-647

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Information search process of lawyers: a call for 'just for me' information services

By Kuhlthau C.C.   Tama S.L.  

Journal of Documentation, Vol. 57, Iss. 1, 2001-01 ,pp. : 25-43

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Library fee-based information services: financial considerations

By Ward Suzanne M.   Fong Yem S.   Camille Damon  

The Bottom Line: Managing Library Finances, Vol. 15, Iss. 1, 2002-02 ,pp. : 5-17

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Evaluating the service quality in the Regional Information Center for Science and Technology using the Six Sigma methodology

By Biranvand Ali   Khasseh Ali Akbar  

Library Management, Vol. 34, Iss. 1-2, 2013-01 ,pp. : 56-67

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Resolving conflict of interests in the process of an information system implementation for advanced telecommunication services

By Ahn Jae-Hyeon   Skudlark Ann E.  

Journal of Information Technology, Vol. 12, Iss. 1, 1997-03 ,pp. : 3-13

Palgrave Macmillan Ltd

Access to resources Recommend Favorite

Networked e-information services to support the e-learning process at UAE University

By Taha Ahmed  

The Electronic Library, Vol. 25, Iss. 3, 2007-06 ,pp. : 349-362

Emerald Group Publishing Ltd

Access to resources Recommend Favorite