First Hand: Trust works: A novel and effective risk management/patient safety program based on disclosing errors and making amends

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Joint Commission Benchmark, Vol. 3, Iss. 3, 2001-03 ,pp. : 6-7

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First Hand: Collaborative case management meets key outcomes measures

By Ryan Teresa   Rhude Rachel I.  

Joint Commission Benchmark, Vol. 4, Iss. 11, 2002-11 ,pp. : 4-5

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Family Connections: An Education and Skills Training Program for Family Member Well Being: A Leader's Perspective

By Penney Dixianne  

Social Work in Mental Health, Vol. 6, Iss. 1-2, 2008-01 ,pp. : 229-241

Haworth Press

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First Hand: A Walk Through a Best Practice Model for Launching Disease Management Strategies: Targeting Pneumonia

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Joint Commission Benchmark, Vol. 2, Iss. 11, 2000-11 ,pp. : 8-9

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First Hand: Redesigning for outcomes improvement

By Billlingsley J.  

Joint Commission Benchmark, Vol. 4, Iss. 6, 2002-06 ,pp. : 6-7

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