Condition Management: A qualitative investigation of the customer experience

Author： Kellett Stephen Bickerstaffe Darren Cooper Sarita Dyke Andrew Filer Sarah Lomax Victoria

Publisher： DWP Occupational & Health Psychology Services

ISSN： 1740-4193

Source： Journal of Occupational Psychology, Vol.10, Iss.2, 2008-0, pp. : 115-127

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