Description
Values-based leadership is based upon honesty, respect, trust and dignity, and it regards every employee within a company as a valued human being. This book describes the characteristics of leaders who focus on positivity and virtues to create and sustain highly successful organizations such as Synovus Financial Corporation, HomeBanc Mortgage Company, and the United States Marine Corps. It also addresses leader mistakes and forgiveness, and how difficulties and challenges can be overcome to achieve spectacular results. This inspiring book offers practical advice that can be applied to individual leadership styles and roles. As society tries to rebound from the recent scandals involving fraud, financial improprieties, and unethical behavior among its leadership, the fundamental message of Leading with Values is clear: acting ethically and virtuously, and treating all stakeholders with respect and dignity, can create extraordinary outcomes without sacrificing performance and profits.
Chapter
1 Synovus Financial Corporation: “Just take care of your people”
Strategy: growth by acquisitions
Diversification into TSYS
Operationalization of culture
Keeping the culture alive
To rejuvenate the culture
Leadership institute and foundations of leadership
2 FedEx Freight – Putting people first
Creation of a “people centric” culture
The first real life challenge
Declaration of leadership expectations
New people in our life and validation
People will be our competitive advantage
Our pathway becomes solid
Assignments, measurement and results
3 The role of values in high-risk organizations
The nature of high reliability organizations
The nature of high reliability values
The value placed on sensemaking
The value placed on mistake avoidance
The value placed on wisdom
The value placed on disvaluing
4 Spirituality and leadership in the Marine Corps
Values, spirituality, and the Marines
The meaning of spirituality in the Marine Corps
Spirituality and leadership in the battlefield
5 HomeBanc Mortgage Corporation: quest to become America’s most admired company
New associate orientation
Associates’ appreciation celebrations
Customer service guarantee
HomeBanc celebrates together
CEO hotline and open-door policy
Office of People and Culture
6 Leadership lessons from Sarah: values-based leadership as everyday practice
Introducing Sarah: leadership and practices of identity
Conquering the envelope mountain: leadership and practices of engagement
Facing the hiring squad: leadership and practices of participation
Hoarding freesia body lotion: leadership and practices of humanity
Finding twenty dollars in your desk: leadership and practices of life
Two computer systems to one and back again: leadership and practices of meaning
Dressing up Lucy: leadership and practices of play
Lessons from Sarah: values-based leadership in practice
7 Leadership values that enable extraordinary success
Abundance values and key enablers
8 Principled leadership: a framework for action
What is principled leadership?
Understanding the structure of leadership action
A process for principled leadership
Breathing life through action
9 Forgiveness as an attribute of leadership
The attribute of forgiveness
Case example: John and Sam
Three modes of forgiveness
Benefits of transcendent forgiveness
Modes of forgiveness among different employee groups
Why are managers more forgiving?
Benefits of forgiveness to organizations
How might leaders exercise transcendent forgiveness?
10 Values and leadership in organizational crisis
Healing the social fabric
Values-based leadership behavior
Stories of values-driven leaders
Going beyond formal roles
Building a collaborative community
11 Making more Mike Stranks – teaching values in the United States Marine Corps
How Marines fight – maneuver warfare
What is maneuver warfare?
Core values of the Strategic Corporal
Process is articulated through T/E Continuum
How – vehicles for transformation
Phase II: Reinforcement training
Phase III: Sustainment education
Professional Reading Program
Performance evaluation summary
Leading with Values
：Positivity, Virtue and High Performance
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