Cover

Contents

Foreword

Preface

List of figures

List of tables

About the author

Acknowledgements

PART ONE Context

01 Our ever changing world: where’s the hype and hope?

Introduction

Complexity is our new norm

Work as a technology

Socio-political changes

The Fourth Industrial Revolution

Conclusion

02 Today’s work: how have we got to this?

Introduction

A short journey into the past

Changing economies

The winds of technological change

Conclusions

Where do we go next?

03 The story of the human resource profession: a problem child of the post-industrial era?

Introduction

The human factor

The paradox of pluralized priority

The multidisciplinary nature of HR

Organizational disabilities

The one priority to rule them all

The dawn of ‘next stage’ organizations

Conclusions

04 What’s HR ever done for us?

Introduction

What has HR ever done for us?

HR is not IT but can learn from it

How HR can create value and impact business strategy

Conclusions

PART TWO Models

05 What is transformational HR?

Introduction

Defining transformation

Business transformation and its relationship with HR

The sciences that support transformational HR

Operationalizing transformational HR

Leading transformation

Conclusions

06 Transformational HR: the models

Introduction

Michael Porter’s five forces

Summarizing the five forces for a transformational age of HR

Disruptive innovation and its part in transformational HR

HR and its relationship with disruptive innovation

Business modelling

The Business Model Canvas

The Value Proposition Canvas: HR’s potential killer app

07 The one model to rule them all?

Introduction

Dawning of a new era

The Ulrich model

Time to transform the HR business partner role?

Transforming the Ulrich model

A model fit for transformational HR

Conclusions

PART THREE Narratives

08 Transformational tales from HR game changers

Introduction

Methodology

People and their views on transformational HR

09 Transformational organizations: stories of the future

Introduction

Case study one: Widen, Madison, Wisconsin, USA

Case study two: Nearsoft, Mexico and USA

Case study three: Competo d.o.o. Ljubljana, Slovenia

Case study four: River Island, London, UK

Case study five: Menlo Innovations, Michigan, USA

Conclusion

PART FOUR Future

10 Transformational HR: putting it all together

Introduction

Transforming me

Exercise: your knowing quotient

Knowing others

Transformational HR: partnerships

Extreme programming and the advent of HR professionals working in pairs

Scenario: pair working in action

11 Transformational HR: strategic-level shifts

Introduction

Get this strategy started right

A strategic-level transformational HR model

12 Transformational HR: a new model at play

Introduction

Becoming a transformational HR practitioner

Key considerations for the T-HR model

Working in the four zones of transformational HR

Philosophy, mission, vision, narrative

HR People & Programme Support

HR People Strategy & Partnerships

HR People Performance & Development

HR People & Organization Transformation

Conclusion

The end but a new beginning

13 Closing words

Index