Description
The socio-technical gap is the great divide between social activities such as coordination which researchers and practitioners aim to support and those that are actually supported by technology. As the social interaction takes place through technology, it is changed and mediated by the technology. This gap between the two dimensions is being challenged by new and innovative approaches such as cognitive ergonomics and Web 2.0/3.0. Research in Decision Making (DM) theory and Decision Support Systems (DSS) shows that this gap is due in part to technical limitations and in part to the complexity of the contexts where decision support must be provided. Thus, DSS researchers face important questions concerned with the encapsulation of complex social aspects of managerial decision making, as well as with the representation of key human cognitive mechanisms, such as intuition and insight, within computational systems.
This book presents the latest innovations and advances in decision support theory and practice with a special focus on bridging the socio-technical gap. These achievements will be of interest to all those involved in decision making activities and research. The book covers a wide range of topics including: Understanding DM, Design of DSS, Web 2.0 Systems in Decision Support, Business Intelligence and Data Warehousing, Applications of Multi-Criteria Decision Analysis, Intelligent DM, Context in DM, Knowledge Management, ERP Systems, Decision Support for Policy Makin
Chapter
Senior Executive Information Behaviors and Decision Support: A Research Agenda
On Institutional Rationality and Decision Making in Adopting Green ICT Strategies
Implementing the "Design for Emergence" Principle in GDSS
Assessing the Theoretical Strength Within the Literature Review Process: A Tool for Doctoral Researchers
Design of Decision Support Systems
Supporting DSS Acceptability through a User-Centered Design Methodology: Experiences in Emergency Management
Ubiquitous Computing Infrastructure as a Basis for Creativity Support
How Relevant is Fieldwork to DSS Design-Science Research?
DSS Framework for Analysis of the Impact of Objects to People at Visitors' Area
Web 2.0 Systems in Decision Support
A Functional Model of Social Media and its Application to Business Intelligence
Informing the Development of a Knowledge Base
Influencing Consumer Decisions Through Personalization
Design for Enterprise 2.0: Articulating the Online Social Capital Hypothesis
Business Intelligence and Data Warehousing
Making Sense of the Master Data Management (MDM) Concept: Old Wine in New Bottles or New Wine in Old Bottles?
Business Analytics and Competitive Advantage: A Review and a Research Agenda
A Participatory Case Study of Business Intelligence Systems Development
BI and Data Warehouse Solutions for Energy Production Industry: Application of the CRISP-DM Methodology
Market Strategy and Innovation in the Business Intelligence Industry: A Preliminary Study
Applications of Multicriteria Decision Analysis
Selecting Reference Set in Disaggregation Aggregation Multicriteria Decision Aid Approach Utilizing Clustering Techniques with Dissimilarity Thresholds
PRIOR-WEB: A Discrete Multicriteria Prioritization Tool for the Global Economy Context
Using Action Research on the Process of Decision Support with VIP Analysis Software
A GIS Embedded Decision Support System for Bicriteria Location Problems
Intelligent Decision Making
Using Multi-Agent Based Simulation in an IDSS for Evaluating Performance in Flow-shop Manufacturing System
A Multi-Agent Negotiation Decision Support System for Australian Family Law
Case and Model Based Hybrid Reasoning for Group Decision Making
Towards a Cellular Indexing in a Case Based Reasoning Approach: Application to an Urban Transportation System Regulation
Context in Decision Making
Context-Oriented Scientific Workflow System and its Application in Virtual Screening
Cognitive Decision-Making Process as Context Information
Framing Decision Making at Two Levels
Theory-Building Using Typologies - A Worked Example of Building a Typology of Knowledge Activities for Innovation
Characterising a Socio-Technical Approach to Knowledge Management - Cases in Small to Medium Sized Software Enterprises (SMEs)
Evaluating ERP Projects with Global Efficiency Factors
Understanding the Impact of Technology on Managerial Decision Making - The Case of the ERP System
Inter-Organizational Decision Support Systems for Supply Chain Planning: Current State
Decision Support for Policy Making
Public Procurement as Regulated Decision Making Problem: Challenges for DSS
An IS Success Evaluation of a DSS in a Police Organization
Assessing Experts' Contribution in a Qualitative DSS: An Example from Organic Food Sector Scenarios
A System to Analyse Interviews and Structure the Acquired Knowledge Elements
Identification of the Variables in an E-Learning Platform Using a Cost-Benefit Analysis and an Automatic Decision-Making Tool
Decision Making in Emergency Scenarios
An Activity Theory Framework for DSS for Extreme Events
Assigning Emergency Vehicles to Urban Incidents
Emergency Preparedness Coordination: Network Approach in Dynamic Disaster Environments
The Role of Domain Ontology for Medical Emergency Management in Mass Gatherings
Decision Support in Commerce
Drivers of B2B Software Purchase Decisions
Improving Decision Quality Through Preference Relaxation
Identifying Recommendable Products Based on Signal Detection Theory
Decision Support for Production Planning
OR-Based Decision Support in Paper Production Industry
A Decentralized Collaborative Replenishment Decision-Making Model in the Automobile Supply Chain Sector
Bridging the Socio-technical Gap in Decision Support Systems
：Challenges for the Next Decade
( Frontiers in Artificial Intelligence and Applications )
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