Cover

Contents

Acknowledgements

About the author

Introduction

PART ONE The fundamentals of reward management

01 Reward and reward strategy

Reward

Reward strategy

Summary

02 Why reward is important and how it can make an impact

Symbolic messages in reward

Supporting values and culture

Alignment with organization strategy

Alignment with HR strategy

Role in change management

Measuring the impact

Summary

03 Relationship between motivation and reward

Intrinsic and extrinsic motivation

Summary

04 How reward fits together

Influences on reward strategy

Trade-offs between different parts of reward

The role of the reward professional

Summary

05 How to get started with a reward strategy

An approach to developing a reward strategy

Developing a reward framework

Making changes over time

Unintended consequences

Summary

06 Communications

Communications and reward

Communicating total reward

Building communications into reward design

Summary

Case study: Royal Horticultural Society

07 Tax and National Insurance

General principles

Taxation of various reward programmes

Summary

PART TWO Reward in practice

08 Grades and pay structures

Grade structures

Pay structures

Summary

Case study: Which?

Case study: Shropshire Council

09 Managing pay data and pay reviews

Pay data

Pay reviews

Summary

Case study: Specsavers

Case study: The National Theatre

10 Bonus plans

Introduction

Bonus design framework

Summary

Case study: McDonald’s

11 Recognition and non-cash reward

Introduction

Recognition

Summary

Case study: Tata Consulting Services

12 Long-term plans

Role of long-term plans

Share plans

Cash plans

Summary

Case study: Marks & Spencer plc

13 Benefits

Which benefits to offer and why

Benefit policy

Value

Key benefits

Flexible benefits

Summary

Case study: Guideposts Trust Limited

Case study: Kingfisher plc

14 Conclusions

Appendix

References

Index