Assistive Technology Service Delivery :A Practical Guide for Disability and Employment Professionals

Publication subTitle :A Practical Guide for Disability and Employment Professionals

Author: Shay   Anthony  

Publisher: Elsevier Science‎

Publication year: 2018

E-ISBN: 9780128129807

P-ISBN(Paperback): 9780128129791

Subject: R3 Basic Medical

Keyword: 基础医学

Language: ENG

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Description

Assistive Technology Service Delivery: A Practical Guide for Disability and Employment Professionals provides professionals working in vocational rehabilitation with the guidelines and methodologies they need to carry out their daily work at a high standard. Crucially, the techniques and tools described in the book are based on evidence gathered in rigorous research. Chapters cover an introduction to the accommodations system, the role of assistive technology as an accommodation and evidence-based practice in vocational rehabilitation, the service delivery process, from referral, through technology procurement and implementation, to the monitoring of outcomes.

Drawing on their extensive experience, the authors then present techniques, tools and tips for assistive technology service delivery, with illustrative case study examples. Written with practicing assistive technology professionals and students in mind, this book translates technical knowledge into content that professionals can understand and readily apply.

  • Presented in a highly accessible style that translates technical knowledge into content that practicing professionals can understand and readily apply
  • Based on evidence-based practice, giving the reader the evidence to support the application of assistive technology in vocational rehabilitation
  • Written by highly-regarded assistive technology professionals who share their hands-on experience of applying the techniques, to

Chapter

List of Contributors

Editor′s Biography

Authors Biographies

Preface

Reference

Acknowledgments

1 The accommodations system model

What Is the Accommodation System Model?

Why Is the Accommodation System Model Important?

What Is the Structure of the Accommodation System Model?

Accommodations as Activity Enablers

References

1 Accommodation System: Self

What is the Self?

The Self in the Context of Employment

The Great 8 in More Detail

Considering Virtues and Strengths in the Employment Context

Forming a Vocational Identity

Defining Vocational Competence

A Primer on Disability

Disability Models

Functional Limitations

Assistive Technology Functional Skill Domains

Sensory Skills Domain: Visual Functional Capacity

Sensory Skills Domain: Auditory Functional Capacity

Sensory Skills Domain: Tactile (Somatosensory) Functional Capacity

Physical Skills Domain

Cognitive Skills Domain

Language Skills Domain

Summary

References

2 Accommodation System: Other

The Social Domain

The Self in Relation to Others

The Dialogical Other

Others in Relation to the Self

The Johari Window

Separating the Social from the Environment

Summary

References

3 The accommodation System: Environment

Environmental Alteridad

Characterizing Environments

Context-Dependent Learning

Challenging Environments

Environmental Optimization

Contextual Skills Domain

Summary

References

4 Accommodation System: Accommodations

The Accommodation System: Accommodations

What is an Accommodation?

The Role of Preinterventions

Assistive Technology Skills Domain

Summary

References

5 Accommodation System: Situated experience

The Accommodation System: Situated Experience

Introduction

Job Development: Identity Goal Striving

Compensatory Strategies to Compensatory Action

Goal Striving and Adaptive Behavior

A Situated Experience Model

Adaptive Work Behavior

Optimizing Task Behavior

An Ambit of Imbalance

The Perception of Control

Summary

References

2 The assistive technology service delivery process

Assistive Technology Service Delivery in the Context of Employment

The Assistive Technology Service Delivery Process

References

6 Overview of the assistive technology service delivery process: An international perspective

The Assistive Technology System

Assistive Technology Service Delivery

Various Service Delivery Processes

Service Stages

A Global Outlook on the Access to Assistive Technology

Environmental and Personal Factors

The ATD decision-making and device selection process

Environmental Predisposing Elements

Personal predisposing elements

Device Selection

Summary

References

7 Referral, intake, and assessment

Referral

Intake

Assessment

Employment

The Matching Person and Technology model

Use of a systematic, evidence-based process for decision-making, AT selection, and follow-up

Form 1. Initial Worksheet for the Matching Person & Technology Process

Form 2. History of Support Use

Form 3. Survey of Technology Use (SOTU)

Form 4. Assistive Technology Device Predisposition Assessment (ATD PA)

Form 5. Educational Technology Device Predisposition Assessment (ET PA)

Summary

References

8 Plan development, recommendations, and report writing

Following the Assessment …

The Employment Goal

Framing Progress Measures: SMART Goals

Assistive Technology Plan, Recommendations, and Report

Report Accessibility

Consumer Responsibility

Summary

References

9 Problem-solving

Problem-Solving for Assistive Technology Solutions

Introduction

The Importance of Systematic Problem-Solving

A Problem-Solving Methodology

Define the Problem

Analyze the Problem

Requirements of the job

The consumer’s abilities and functional limitations

Observation and measurement

Measurements of the person and work station/tools

The work environment

Other aspects that may be less easily quantifiable but are also important to note

Restate the Problem and Establish Criteria

Establish Criteria for the Solution

Prioritize the problems

Generate Solutions

Review initial ideas

Explore and research possible existing solutions

Brainstorming

Problem elimination

Evaluate and Select Solutions

Final Decision Making

Summary

References

10 Assistive technology design and fabrication

A Special Note to Those Who Are Not Designers or Fabricators

The Hierarchy of Solutions

Off-the-Shelf Product Designed for General Use

Off-the-Shelf Product designed Specifically for Use by People With Physical, Sensory, or Cognitive Limitations

Off-the-Shelf Product That Can be Modified

Custom Designed and Fabricated Device or System

Designing Custom Technology Solutions

User-Centered Design

People with Disabilities as Inventors and Collaborators

The Consumer-Driven Model of Service Delivery

Our Challenge to Designers

The Iterative Design Process

Designing for Shifting Needs

Universal Design

The Principles of Universal Design

Inclusive Design for Software and Websites

Inclusive Design Principles

Keeping It Simple

Fabricating Technology Solutions

The Cost of Fabrication

Staging the Solution

Locating Resources

Summary

References

11 Implementation, training, support, and maintenance

Introduction

Assistive Technology Implementation: An Overview

Technology Procurement and Development: Toward Proper Implementation

Putting it All Together

Assistive Technology Training

Evaluation and Revision

Follow-up Services

Assistive Technology Training within Employment Service Delivery for People with Disabilities

Person-Centered Training

Taking a Closer Look at Job Tasks

Training: Guidelines for Planning, Organizing, and Meaning-Making

Summary

References

12 Follow-up, follow along, service completion, and outcomes

Follow-Up, Follow-Along, Service Completion, Re-Referral

Follow-Up and Case Closure

Follow-Along and Re-Referral

Assistive Technology and Service Delivery Outcomes

Why Do We Need Outcomes Measurements in Assistive Technology Service Delivery?

Identifying and Measuring Assistive Technology Assessment, Implementation, and Outcomes

The Role of Accreditation in Quality Assurance

Conclusion

References

3 Assistive Technology Toolkit

References

13 Evidence-based practice

Overview

Defining Evidence-Based Practice

The Evidence-Based Continuum

Hierarchical Levels of Evidence

Knowledge Translation: Demystifying Research for Practice

Assistive Technology Practice and the EBP Continuum

Four Step Process for Implementing EBP

Implementation of Evidence-Based Practices: Benefits and Challenges

Benefits

Barriers

Effective Integration of Evidence-Based Practice Into Service Delivery

Conclusion

References

14 Consideration of underserved groups and lower resourced environments

Consideration of Underserved Groups

Defining Underserved Populations

Poverty and Disability

Poverty as a Contributing Factor to Chronic Illness and Disability

Social Determinants of Health

Cultural Competence

Predictors of Cultural Competence

Conclusion

References

15 On technology abandonment or discontinuance

Introduction

Reasons For Not Using The Provided Technology

Solution Didn’t Work as Desired

Poor Collaborative Process

Poor Design

Lack of Support

Inadequate Training

Tasks, Goals, Procedures, or Tools Changed

Skills or Abilities Are Inadequate or Change

Solution Rejected for Subjective Reasons

The User Came Up With an Alternate Solution

Conclusion

References

16 Assistive technology techniques, tools, and tips

Assistive Technology Toolbox

Case Management

Case Management Deliverables

On Standardization

Case Note Standardization

The functions of case noting

The practice of case noting

Ethical considerations

A basic model

Assistive Technology Case Noting

The Functional Elements of Employment

Matching Person and Technology

Summary

References

Index

Back Cover

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