Author: Tambouris Efthimios Spanos Elias
Publisher: Routledge Ltd
ISSN: 1019-6781
Source: Electronic Markets, Vol.12, Iss.4, 2002-10, pp. : 281-288
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Abstract
One-stop government refers to the integration of public services from a citizen's - or customer of public services - point of view. In this paper, a life-oriented framework to realizing one-stop government is presented. The proposed framework consists of three layers: the front-office that includes a portal where services are provided in the concept of
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