Knowledge representations for the interactive selling of financial services

Author： Felfernig Alexander   Isak Klaus   Kreutler Gerold   Kruggel Thomas   Teppan Erich  

Publisher： Springer Publishing Company

ISSN： 1617-9846

Source： Information Systems and e-Business Management, Vol.5, Iss.2, 2007-03, pp. : 143-166

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