Cognitive dissonance, social comparison, and disseminating untruthful or negative truthful eWOM messages

Author: Yu-Lun Liu   Ching-Jui Keng  

Publisher: Scientific Journal Publishers

ISSN: 0301-2212

Source: Social Behavior and Personality: An international journal, Vol.42, Iss.6, 2014-07, pp. : 979-994

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