Excellent airport customer service meets successful branding strategy

Author： Paternoster Joanne  

Publisher： Henry Stewart Publications

ISSN： 1750-1938

Source： Journal of Airport Management, Vol.2, Iss.3, 2008-01, pp. : 218-226

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Customer service and airport retail: Stimulate passenger spending

By Entwistle Mark  

Journal of Airport Management, Vol. 1, Iss. 2, 2007-01 ,pp. : 151-157

Henry Stewart Publications

Access to resources Recommend Favorite

Measuring customer service: A case study of Dubai International Airport

By Gupta Aman   Arif Mohammed   Williams Aled  

Journal of Airport Management, Vol. 7, Iss. 4, 2013-10 ,pp. : 363-375

Henry Stewart Publications

Access to resources Recommend Favorite

Enhancing the travel experience and delivering great customer service at Gerald R. Ford International Airport

By Hernandez Tara M.  

Journal of Airport Management, Vol. 9, Iss. 1, 2015-01 ,pp. : 30-35

Henry Stewart Publications

Access to resources Recommend Favorite

Marketing strategy and airport revenue at FlyBalaton Airport

By Tiboldi Tibor  

Journal of Airport Management, Vol. 2, Iss. 2, 2008-01 ,pp. : 153-157

Henry Stewart Publications

Access to resources Recommend Favorite

Developing an IT strategy for a growing regional airport

By Crich Nadine   Waterston Mike  

Journal of Airport Management, Vol. 3, Iss. 4, 2009-01 ,pp. : 328-336

Henry Stewart Publications

Access to resources Recommend Favorite