An empirical study of social network effects on customer relationship management

Author： Corvello Vincenzo   Di Pietro Loredana   Pantano Eleonora  

Publisher： Henry Stewart Publications

ISSN： 2047-1300

Source： Journal of Digital Media Management, Vol.1, Iss.1, 2012-05, pp. : 103-111

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

The effects of Information and Communication Technology on Customer Relationship Management and customer lock-in

By Chen Ja-Shen   Ching Russell K.H.  

International Journal of Electronic Business, Vol. 5, Iss. 5, 2007-10 ,pp. : 478-498

Inderscience Publishers

Access to resources Recommend Favorite

Customer-supplier relationship management in an intelligent supply chain network

By Ounnar F.   Pujo P.   Mekaouche L.   Giambiasi N.  

Production Planning and Control, Vol. 18, Iss. 5, 2007-07 ,pp. : 377-387

Taylor & Francis Ltd

Access to resources Recommend Favorite

An instrument for the measurement of customer perceptions of quality management in the software industry: An empirical study in India

By Issac George   Rajendran Chandrasekharan   Anantharaman R.  

Software Quality Journal, Vol. 14, Iss. 4, 2006-12 ,pp. : 291-308

Springer Publishing Company

Access to resources Recommend Favorite

Why do People Continue to Play Social Network Game (SNG)?: An Empirical Study by Social and Emotional Perspectives

By  

International Journal of E-Adoption (IJEA), Vol. 5, Iss. 4, 2013-10 ,pp. : 22-35

IGI Global_journal

Access to resources Recommend Favorite

Decentralised social network management

By Bortoli Stefano   Palpanas Themis   Bouquet Paolo  

International Journal of Web Based Communities, Vol. 7, Iss. 3, 2011-07 ,pp. : 276-297

Inderscience Publishers

Access to resources Recommend Favorite