Front Cover

Saunders Medical Assisting Exam Review

Copyright

Dedication

Reviewers

Preface

Acknowledgments

Contents

Study Tips: Taking the Medical Assistant Examination

General Examination Descriptions

CMA Exam

RMA Exam

Study Tips for the Exam

Multiple-Choice Questions

Pre-Test 1

General

Pre-test 2

Administrative

Pre-Test 3

Clinical

Chapter 1: Medical Terminology

Abbreviations

Chapter 2: Anatomy and Physiology

I. Introduction to the Body

II. Cell

III. Tissues and Membranes

IV. Integumentary System

V. Skeletal System

VI. Muscular System

VII. Nervous System

VIII. Special Senses

IX. Blood

X. Lymphatic System

XI. Cardiovascular System

XII. Respiratory System

XIII. Digestive System

XIV. Urinary System

XV. Endocrine System

XVI. Reproductive System

XVII. Common Diseases and Disorders of the Body Systems

Chapter 3: Psychology and Stages of Human Growth and Development

I. Major Theorists

II. Stages of Life Cycle

III. The Sick Role

IV. The Provider Role

Chapter 4: Communication

I. Communication

II. Patient Relationships

Chapter 5: Law, Ethics, and HIPAA

I. Introduction to the Law

II. Licensure, Registration, Certification

III. Regulating Issues for the Medical Office

IV. Consent

V. Contracts

VI. Torts

VII. Business Law

VIII. Public Health Duties

IX. Introduction to Ethics

X. American Association of Medical Assistants (AAMA) Code of Ethics

XI. AMA Code of Ethics

XII. Professional Relationships

XIII. Professional Rights and Responsibilities

XIV. HIPAA

Chapter 6: Professionalism and Career Development

I. Professionalism

II. The Professional Medical Assistant

III. Scope of Practice

Chapter 7: Computer Concepts, Written Communications, and Mail Processing

I. Computer Basics

II. Word Processing

III. Computers and HIPAA

IV. Written Communication Skills

V. Processing Mail

Chapter 8: Records Management

I. The Medical Record

II. Records Management

Chapter 9: Patient Reception

I. Reception

II. Reception Area

III. Receptionist

IV. Telephone Techniques

V. Appointment Scheduling

Chapter 10: Office Management

I. Introduction

II. Meetings

III. Employer Travel

IV. Resource Management

V. Resources for Staff and Patients

VI. Risk Management

Chapter 11: Finances

I. Accounting

II. Bookkeeping

III. Billing

IV. Collections

V. Payroll

VI. Checking Accounts

Chapter 12: Coding

I. Introduction to Coding

II. ICD-9-CM

III. CPT-4

IV. HCPCS

V. ICD-10-CM and ICD-10-PCS

Chapter 13: Health Insurance

I. Definition

II. Insurance Claims

Chapter 14: Infection Control and Asepsis

I. Chain of Infection (See Figure 14-1)

II. OSHA Standards

III. Hand Washing

IV. Sanitization

V. Disinfection

VI. Sterilization

VII. Use of the Autoclave

Chapter 15: Vital Signs and Anthropometric Measurement

I. Vital Signs

II. Pain

III. Anthropometric Measurement

Chapter 16: Assisting with the Physical Examination

I. General

II. Gowning

III. Positioning and Draping

IV. Complete Physical Examinations

V. Physical Examination Sequence

VI. Diagnosis (See Figure 16-3)

Chapter 17: Assisting with Medical Specialties

I. Dermatology

II. Orthopedics

III. Cardiology

IV. Hematology

V. Pulmonology

VI. Gastroenterology

VII. Urology

VIII. Obstetrics and Gynecology

IX. Endocrinology

X. Neurology

XI. Ophthalmology

XII. Otorhinolaryngology (ENT)

XIII. Pediatrics

XIV. Geriatrics

XV. Psychiatry

XVI. Oncology

Chapter 18: Nutrition

I. Nutrition

II. Components of Nutrients

III. Food Guide Pyramid (See Figure 18-1)

IV. Therapeutic Nutrition (Diets)

V. Food Labels

VI. Eating Disorders

Chapter 19: Therapeutic Modalities and Physical Agents to Promote Tissue Healing

I. Therapeutic Modalities

II. Heat Application (Thermotherapy)

III. Cold Application (Cryotherapy)

IV. Hydrotherapy

V. Ultraviolet Therapy

VI. Exercise Therapy

VII. Massage

VIII. Devices to Assist Patient Mobility

Chapter 20: Radiography and Diagnostic Imaging

I. Introduction to Radiography

II. Functions

III. Equipment

IV. Safety

V. Patient Positioning (See Figures 20-1 Through 20-4)

VI. Darkroom

VII. Special X-Ray Studies

VIII. Diagnostic Imaging Modalities

Chapter 21: Pharmacology, Medication Administration, and Intravenous Therapy

I. Definition

II. Drugs

III. Prescriptions (See Figure 21-1)

IV. Drug Classifications

V. 50 Most Prescribed Drugs of 2009

VI. Calculation of Doses

VII. Administration of Medications

VIII. Parenteral Administration

IX. Intravenous Therapy

Chapter 22: Minor Surgery

I. Surgical Procedures Performed Within the Medical Office

II. Common Office Surgical Procedures

III. Surgical Instruments

IV. Sutures and Needles

V. Drapes

VI. Anesthesia

VII. Surgical Asepsis (See Table 22-1)

VIII. Wounds

IX. Dressings and Bandages

X. Patient Education

Chapter 23: Clinical Lab

I. Orientation to the Laboratory

II. Microscope

III. Urinalysis

IV. Hematology

V. Clinical Chemistry

VI. Serology and Immunology

VII. Microbiology

VIII. Specimen Collection

IX. Reference Values for Common Lab Tests

Chapter 24: First Aid and Office Emergencies

I. First Aid

II. Guidelines for Providing Emergency Care

III. Common Emergencies in the Medical Office

IV. Basic Medical Office Emergency Cart (Crash Cart)

V. Emergency Preparedness

Post-Test

General

Pre-Test 1 Answer Key

General

Pre-Test 2 Answer Key

Administrative

Pre-Test 3 Answer Key

Clinical

Post-Test Answer Key

General