Basic Marketing Research :Customer Insights and Managerial Action ( MKT )

Publication subTitle :Customer Insights and Managerial Action

Publication series :MKT

Author: Gilbert A. Churchill;Tom J. Brown;Tracy A. Suter  

Publisher: Cengage‎

Publication year: 2014

E-ISBN: 9781305173392

P-ISBN(Paperback): 9781133188544

Subject: F713.52 market investigation

Keyword: 商品销售,贸易经济

Language: ENG

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Description

Non HEOA compliant Basic Marketing Research: Customer Insights and Managerial Action, 8th edition, provides an introductory look at marketing research for undergraduate students, managerially-oriented graduate students, or anyone who wants an appreciation of the marketing research process.教学资源:PPT、教师手册、题库、Chapter Quiz、Video Guide、Data、Final Reserch Presentation: Avery Fitness Center、Research Process Flowchart、Student Cases。 教学资源目前仅能提供给老师,获取方式如下: 1. 邮箱获取:将教辅需求发邮件至asia.infochina@cengage.com 2. 电话获取:010-83435111 3. 微信获取:关注我们的公众号,会由客服人员答疑解惑 公众号名称:圣智教育服务中心 微信号:Cengage_Learning 4. QQ获取:加入我们的QQ群 群名称:圣智教育服务中心 群号:658668132

Chapter

About the Authors

Part 1:Introduction to Marketing Research and Problem Definition

Chapter 1 The Role of Marketing Research

Chapter 2 The Research Process and Ethical Concerns

Chapter 3 Problem Formulation

Chapter 4 Exploratory Research

Part 2:Working with Existing Information to Solve Problems

Chapter 5 Decision Support Systems:Introduction

Chapter 6 Decision Support Systems:Working with"Big Data"

Chapter 7 Using External Secondary Data

Part 3:Collecting Primary Data to Solve Problems

Chapter 8 Conducting Causal Research

Chapter 9 Collecting Descriptive Primary Data

Chapter 10 Collecting Data by Observation

Chapter 11 Collecting Data by Communication

Chapter 12 Asking Good Questions

Chapter 13 Designing the Data Collection Form

Chapter 14 Developing the Sampling Plan

Chapter 15 Data Collection:Enhancing Response Rates while Limiting Errors

Part 4:Analyzing Data

Chapter 16 Data Preparation for Analysis

Chapter 17 Analysis and Interpretation:Individual Variables Independently

Chapter 18 Analysis and Interpretation:Multiple Variables Simultaneously

Part 5:Reporting the Results

Chapter 19 The Oral Research Presentation

Chapter 20 The Written Research Report

Glossary

Index

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