Cover

Title Page

Copyright

Brief Contents

Contents

Preface

Acknowledgments

About the Authors

Part Ⅰ Management,Supervision,and Leadership in Law Enforcement:An Overview

CHAPTER 1 The Organization and Mission of Policing in the United States

CHAPTER 2 Management,Supervision,and Leadership in Law Enforcement

Part Ⅱ Leadership Fundamentals

CHAPTER 3 Communication:A Critical Leadership Skill

CHAPTER 4 Decision Making and Problem Solving as a Manager and Leader

CHAPTER 5 Time Management:Minute by Minute

Part Ⅲ Building Capacity

CHAPTER 6 Staffing Your Agency:Hiring,Training,and Professional Learning

CHAPTER 7 Promoting Growth and Development

CHAPTER 8 Motivation and Morale

Part Ⅳ Leadership Challenges and Opportunities

CHAPTER 9 Collaborating with Labor Management and Handling Complaints and Grievances

CHAPTER 10 Discipline and Problem Behaviors

CHAPTER 11 Stress and Related Hazards of the Job

Part Ⅴ Leading and Managing the Organization

CHAPTER 12 Deploying Law Enforcement Resources and Improving Productivity

CHAPTER 13 Budgeting and Managing Costs Creatively in the New Norm

CHAPTER 14 Measuring Performance:Assessment and Evaluation

Part Ⅵ Where Do We Go from Here?

CHAPTER 15 Learning from the Past;Looking to the Future

Appendix A

Appendix B

Appendix C

Appendix D

Appendix E

Appendix F

Glossary

Author Index

Subject Index