Contents

Foreword

Abbreviations

Introduction Kenneth Kernaghan: Values, Ethics, and Canadian Public Administration

PART I. The Evolution of Traditional Institutions

Introduction

1 New Public Management and New Public Governance: Finding the Balance

2 The Swirling Meanings and Practices of Accountability in Canadian Government

3 An Ideal Model in a Practical World: The Continuous Revisiting of Political Neutrality and Ministerial Responsibility

4 Fifteen Years of Privatization: Kenneth Kernaghan as Editor of the International Review of Administrative Sciences (1990–2005)

PART II. The Public Service

Introduction

5 Between Ideals and Obedience: A Practical Basis for Public Service Ethics

6 In Kernaghan’s Wake: Navigating the Choppier Seas of Commitment in Public Administration

7 Inspiring Exemplary Practices in Canada: Ken Kernaghan’s Contribution to Professionalism, Pride, and Recognition

PART III. Service Delivery

Introduction

8 E-consultation: Technology at the Interface between Civil Society and Government

9 The Niagara Casinos Partnership: Game of Chance?

10 Citizen-Centred Service in Canada: From Research to Results

PART IV. Spreading the Word

Introduction

11 The Road to NGO: The Transformation of the Institute of Public Administration of Canada, 1985–95

12 Is There a Gulf between Theory and Practice in Public Administration Journals? Can It Be Overcome?

13 Case Studies and the Case Study Method in Canadian Public Administration

Short Biography and Selected Publications of Kenneth Kernaghan

Contributors