Appreciative Inquiry :A Positive Revolution in Change

Publication subTitle :A Positive Revolution in Change

Author: Cooperrider David; Whitney Diana D.  

Publisher: Berrett Koehler‎

Publication year: 2005

E-ISBN: 9781605092812

Subject: C936 Histological management

Keyword: 经济计划与管理

Language: ENG

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Description

A truly revolutionary method of change management, Appreciative Inquiry (AI) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses. Written by the originators and leaders of the AI movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective.

Chapter

Chapter 1 An Invitation to the Positive Revolution in Change

AI and the New Model of Change Leadership

Approacing Problems From the Other Side

Chapter 2 What is Appreciative Inquiry?

The Positive Core

A Working Definition of Positive Change

Chapter 3 The Appreciative Inquiry 4-D Cycle

Overview of the 4-D Cycle

Passion for Service: Getting Started with AI at British Airways

Chapter 4 The 4-D Cycle in Action

The First D, Discovery

From Discovery to Dream

Design for Organizing into the Future

The United Religions Initiative: Design of a Global Community

Realizing Destiny

Chapter 5 Applying the 4-D Cycle

Whole-System Inquiry

The AI Summit

Roadway Express: Moving from Good to Great

Chapter 6 Roles, Responsibilities, and Relationships

The Role of Leadership

The Role of an AI Consultant

The Role of the Core Team

The Role of the Participants

Chapter 7 Principles for a Positive Revolution

The Constructionist Principle

The Simultaneity Principle

The Poetic Principle

The Anticipatory Principle

The Positive Principle

Chapter 8 Conditions for Success: The Liberation of Power

Freedom to Be Known in Relationship

Freedom to be Heard

Freedom to Dream in Community

Freedom to Choose to Contribute

Freedom to Act with Support

Freedom to Be Positive

The Liberation of Power Leads to Positive Change

Conclusion

Notes

Questions for Applying AI

Where to Go for More Information

Index

A

B

C

D

E

F

G

H

J

L

M

N

O

P

Q — R

S

T

U

V — W

Y

The Authors

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