Chapter
Business Analysis in Practice
A Business Analysis Practice Maturity Model
The Business Analyst’s Key Knowledge, Skills, and Competencies
Building a Capable Business Analyst Workforce
Positioning the Business Analyst in an Organization
Putting It All Together: What Does This Mean to the Business Analyst?
Chapter 2: The Business Analyst’s Strategic Role
Planning and Requirements Elicitation
Requirements Analysis and Specification
Requirements Documentation
Managing Changes to Requirements
Managing Transitional Requirements
Managing Cultural Changes
Maintaining and Enhancing the Solution
Putting It All Together: What Does This Mean to the Business Analyst?
Chapter 3: The Adaptive Business Analyst
The Recipe for Project Success
Using Different Management Approaches
The Best Business Analysis Practices for Low-Complexity Projects
The Best Business Analysis Practices for Moderately Complex Projects
The Best Business Analysis Practices for Highly Complex Projects, Programs, and Megaprojects
Putting It All Together: What Does This Mean to the Business Analyst?
Part II: Unlocking the Secrets of Creative Leadership
Chapter 4: Creative Leadership: What’s All the Fuss About?
21st-Century Organizational Change
Management versus Leadership: Who Has the Power?
The Genius of Shared Leadership
The Business Analyst as Project Leader
The Business Analyst as Change Agent
The Business Analyst as Visionary
The Business Analyst as Credible Leader
Thinking Outside the Building
Becoming a Creative Leader
Putting It All Together: What Does This Mean to the Business Analyst?
Chapter 5: Fostering Team Creativity: The Business Analyst’s Sweet Spot
The Stages of Team Development
Leadership Modes through the Stages of Team Development
Best Team Leadership Practices for the Business Analyst
Creativity: A Right-Brain Pursuit
Getting There: From Ad Hoc Group to Working Group to Creative Team
The Innovation Imperative
Innovation Is a Team Sport
Putting It All Together: What Does This Mean to the Business Analyst?
Chapter 6: Igniting Creativity in Complex Distributed Teams
What Makes Large, Distributed Teams Complex?
Fostering Creativity When Leading Distributed Teams
Great Teams: You’ll Know Them When You See Them
Decision-Making on Distributed Teams
Using Virtual Teams as a Strategic Advantage
Managing Distributed Teams with a Light Touch
Putting It All Together: What Does This Mean to the Business Analyst?
Chapter 7: Creativity-Inducing Facilitation
The Nuts and Bolts of Creative Facilitation
Facilitated Meetings, Working Sessions, and Workshops
Problem-Solving Methods That Foster Creativity
First Create, Then Innovate
Divergent Thinking: Generate Creative Ideas
Convergent Thinking: Analyze, Refine, Prioritize, Decide—Innovate!
Putting It All Together: What Does This Mean to the Business Analyst?
Chapter 8: Creatively Eliciting and Evolving Breakthrough Requirements
Running Powerful Meetings
Facilitating Virtual Meetings
Tools for Process Improvement Sessions
Tools for Analysis Sessions
Question and Answer Sessions
Putting It All Together: What Does This Mean to the Business Analyst?
Part III: Strategies to Foster Innovation
Chapter 9: Developing Products for Competitive Advantage
Best Practices for Innovative Product Development
What Makes Innovation Projects Complex?
Adaptive Management Approaches
Complexity Management Technologies
Putting It All Together: What Does This Mean to the Business Analyst?
Chapter 10: Strategies to Foster Innovation
Standout Companies Have Paved the Way
Transforming Projects into Hotbeds of Creativity
Applying Complexity Thinking to Manage Projects
Fostering a Creative Project Team Environment
Executing Strategies through Valuable Portfolios
Establishing Project Support Offices and Centers of Excellence
Where Is the BA Profession Heading?
The Living Business Case: A Vehicle for Innovation and Strategy Execution
Putting It All Together: What Does This Mean to the Business Analyst?
Chapter 11: Communication and Political Management Strategies to Enable Innovation
Assessing the Political Landscape
The Political Environment
Steer Your Steering Committee
Putting It All Together: What Does This Mean for the Business Analyst?
Part IV: Innovation-Driven Business Practices
Chapter 12: How Capable Do Business Analysts Need to Be to Ignite Creativity?
The Challenge: Closing the Gap in BA Capabilities
Creative Leadership across the BA Capability Spectrum
A Business Analyst Professional Development Plan
The Applied BA Capability Assessment: A Groundbreaking Approach
Putting It All Together: What Does This Mean for the Business Analyst?
Chapter 13: Building a Mature, Innovation-Driven Business Analysis Practice
BA Practice Maturity Assessment
Putting It All Together: What Does This Mean for the Business Analyst?
Chapter 14: Innovation-Driven Portfolio Management
Portfolio Management Based on Innovation and Value
Portfolio Management Activities
A Benefit of Portfolio Management: Strategically Aligned Teams
Decision-Making Methodology for Project Selection
The Role of the Enterprise Project Management Office/Center of Excellence in Portfolio Management
Planning for the Implementation of Portfolio Management
Portfolio Assessment and Prioritization
Putting It All Together: What Does This Mean for the Business Analyst?
Chapter 15: The Business Analysis Center of Excellence: The Cornerstone of Business Transformation and Innovation
How Companies Are Using Centers of Excellence
The Innovation-Driven BACOE
BACOE Organizational Alignment Considerations
BACOE Organizational Maturity Considerations
BACOE Implementation Considerations
BACOE Implementation Best Practices
Putting It All Together: What Does This Mean for the Business Analyst?
The Enterprise Business Analyst
：Developing Creative Solutions to Complex Business Problems
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