Managing Politics and Conflict in Projects

Author: Irwin Brian  

Publisher: Berrett Koehler‎

Publication year: 2008

E-ISBN: 9781523096657

Subject: C93 Management

Keyword: 经济计划与管理,贸易经济

Language: ENG

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Description

Managing Politics and Conflict in Projects is an easy-to-read, no-nonsense guide that walks you through the “soft” issues of project management, including communicating, negotiating, and influencing skills that are vital to your project success. Understand your organization's political climate and culture and ascend the corporate ladder to the next level as a project manager. Learn how to deal with political issues requiring complex organizational and interpersonal skills, using valuable review points, tips, and a fictional narrative illustrating the book's main points.
•Improve and develop your leadership, interpersonal, and communications skills
•Negotiate your political environment
•Acknowledge and overcome challenges inherent in project management
•Enhance your career by effectively utilizing politics and conflict
•Recognize and interpret the barriers of communication
•Be prepared to enter into a negotiation
•Overcome cultural challenges

Chapter

Challenges in the Project Environment

Lessons Learned

Key Points

Take Action

2 Politics: Project Management Fact-of-Life

Politics: The Necessary and Vital Project Skill

Project Management: A Political Art

Politics and the Project Lifecycle

Organizational Culture

Project Politics and Self-Awareness

Key Points

Take Action

3 Conflict: Don’t Fear the Inevitable

The Necessity of Project Conflict

Source of Conflict in Project Process Groups

Types of Conflict

Conflict Resolution Modes

Generational Differences

Key Points

Take Action

4 Project Stakeholders

The Stakeholder Management Process

Mapping Stakeholders

Key Points

Take Action

5 Communication

Communication Modes

Barriers to Communication

The Path to Effective Communication

Key Points

Take Action

6 Negotiation

The Need to Negotiate

Negotiation Considerations

Preparing for Negotiations

Active Listening and Negotiation

Emotions and Conflict in Negotiations

Key Points

Take Action

7 Multidirectional Relationship Management

Lateral Relationships with Peers and Colleagues

Upward Relationships with Your Boss

Upward Relationships with Executives

Downward Relationships with the Project Team

Key Points

Take Action

8 Devising a Political Strategy

Observe and Plan

Take Action

Take Time to Reflect

Key Points

Take Action

9 The Leadership Element

Traits of Effective Leadership

The DTAB Project Leadership Model

Key Points

Take Action

10 Implications

Create a Positive Project Culture

Acknowledge the Existence of Politics and Conflict

Don’t Forget Humor

APPENDIXES

A Organizational Structures

Functional Organizational Structure

Matrix Organizational Structure

Projectized Organizational Structure

B Political Savvy Quiz Answers

Political Savvy Individuals

The Results

Index

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