Formula 2+2 ：The Simple Solution for Successful Coaching

Publication subTitle ：The Simple Solution for Successful Coaching

Author： Allen Doug; Allen Dwight W.  

Publisher： Berrett Koehler‎

Publication year： 2004

E-ISBN: 9781609942076

Subject： C975 vocational training

Keyword： 经济学

Language： ENG

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Description

In today's fast-paced business environment, frequent feedback and “course correction” is absolutely vital. But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and—whether intentionally or not—adversarial, and therefore ineffective. Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback:

Timeliness
Balance
Focus
Specificity
Follow-up

Formula 2+2 shows how to foster a culture of continuous feedback which increases the effectiveness of the manager, protects the spirit and dignity of employees, and provides a systematic approach to reinforcing and improving employee performance.

Chapter

Cover

Contents

Foreword

Introduction

Prologue

1 The Unguided Missile

2 Performance Appraisal: Like a Trip to the Dentist

3 The Trip to the Dentist

4 Celebrate Success and Encourage Improvement

5 The Magic of Balance

6 The Importance of Timeliness

7 The Spirit of 2+2

A SPECIAL MESSAGE FROM BUZZ ALDRIN, ASTRONAUT, APOLLO 11

8 The Power of Focus

9 Getting 2+2 Up and Running

10 The Need for Specificity

11 2+2: Take Two

12 The Integrated Follow-Up

13 Creating a Sustainable 2+2 Program

14 Epilogue: Two Years Later

Authors’ Final Note

The Secrets of 2+2

Pauline’s 2+2 Preparation Checklist

Acknowledgments

About the Authors

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