Structured On-the-Job Training ：Unleashing Employee Expertise in the Workplace

Publication subTitle ：Unleashing Employee Expertise in the Workplace

Author： Jacobs Ronald  

Publisher： Berrett Koehler‎

Publication year： 2003

E-ISBN: 9781605096155

Subject： C975 vocational training

Keyword： 劳动科学

Language： ENG

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Description

Based on 20 years of research and development in a range of organizations
This revised and expanded edition of a classic text provides a comprehensive guide to understanding, developing, and using structured on-the-job training in a variety of training situations and organizational contexts. Jacobs defines S-OJT and provides a rationale based on the need to develop high levels of employee competence, or expertise, in the workplace. He then describes a six-step process used to design and implement S-OJT programs. The emphasis here is how S-OJT can be used for managerial training, technical training, and awareness training. The chapters in the final section describe how S-OJT has been used to achieve organizational and societal goals. Included in this section are discussions regarding S-OJT as an organizational change strategy, quality management, cross-cultural aspects, and workforce development.

Chapter

Contents

Preface

PART ONE: MEETING THE DEMAND FOR EMPLOYEE EXPERTISE

Chapter 1 The Challenge of Developing Employee Expertise

Chapter 2 A System View of Structured On-the-Job Training

Chapter 3 Training and Learning in the Work Setting

PART TWO: STRUCTURED ON-THE-JOB TRAINING PROCESS

Chapter 4 Deciding Whether to Use Structured On-the-Job Training

Chapter 5 Analyzing the Work to Be Learned

Chapter 6 Selecting, Training, and Managing Employees to Deliver Structured On-the-Job Training

Chapter 7 Preparing the Structured On-the-Job Training Modules

Chapter 8 Getting Ready to Deliver Structured On-the-Job Training

Chapter 9 Delivering Managerial, Technical, and Awareness Training

Chapter 10 Evaluating and Troubleshooting Structured On-the-Job Training Programs

PART 3: USING STRUCTURED ON-THE-JOB TRAINING

Chapter 11 Organizational Change and Structured On-the-Job Training

Chapter 12 Global Perspective of Structured On-the-Job Training

Chapter 13 Workforce Development and Structured On-the-Job Training

Chapter 14 Change Management Process and Issues in Using Structured On-the-Job Training

Chapter 15 Conclusion: Developing a Culture of Expertise

APPENDICES

A: Excerpts from the Training within Industry Report Describing the Lens Grinder Study

B: S-OJT Trainer Evaluation Form

C: Trainee Evaluation Form

D: Sample S-OJT Module with Embedded Training Events

References

Index

A

B

C

D

E

F

G

H

I

J

K

L

M

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O

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Q

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