From Analyst to Leader :Elevating the Role of the Business Analyst

Publication subTitle :Elevating the Role of the Business Analyst

Author: Lindbergh Lori; VanderHorst Richard; Hass Kathleen B.  

Publisher: Berrett Koehler‎

Publication year: 2007

E-ISBN: 9781523096589

Subject: C933 the theory of leadership

Keyword: 世界各国经济概况、经济史、经济地理,经济计划与管理

Language: ENG

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Description

Become equipped with the principles, knowledge, practices, and tools need to assume a leadership role in an organization. From Analyst to Leader: Elevating the Role of the Business Analyst uncovers the unique challenges for the business analyst to transition from a support role to a central leader serving as change agent, visionary, and credible leader.

Chapter

Management versus Leadership

Combining Disciplines Leads to Success

The Power of the Project Leadership Team

The New Project Leader

The Core Project Team

Chapter 2 - The Business Analyst as Project Leader

The Business Analyst as Change Agent

The Business Analyst as Visionary

The Business Analyst as Credible Leader

Chapter 3 - The Business Analyst’s Leadership Role: throughout the Business Solution Life Cycle

The Business Analyst’s Role in Strategic Planning and Enterprise Analysis

The Business Analyst’s Role in Requirements and Design

The Business Analyst’s Role in Construction and Testing

The Business Analyst’s Role in Solution Delivery

The Business Analyst’s Role in Operations and Maintenance

Part II – Business Analyst as Project Leader

Chapter 4 - The Business Analyst as Team Leader

The Power of Teams

Team Development through Stages

Traversing the Team Development Stages

Team Leadership Roles through Stages

Best Team-Building Practices for the Business Analyst

Quick Team Assessment

Chapter 5 - The Business Analyst’s Role in Communications

Communication Building Blocks

The Sender

The Receiver

Active Listening

Miscommunication

Best Communication Practices for the Business Analyst

Chapter 6 - Customer Relationship Management: Politics and Stakeholders

Power and Politics

Stakeholder Identification

Stakeholder Categorization

Best Stakeholder Management Practices for the Business Analyst

Part III – Getting There

Chapter 7 - Carving Out Your Leadership Role

Leadership Development for the Business Analyst

The Business-Savvy and Technically Savvy Business Analyst

Business Analyst Leadership Opportunities

Getting There

Chapter 8 - Establishing a Business Analysis Center of Excellence

Centers of Excellence

Business Analysis Centers of Excellence (BACoE)

BACoE Scope Considerations

BACoE Organizational Positioning Considerations

BACoE Organizational Maturity Considerations

BACoE Implementation Considerations

BACoE Implementation Best Practices

Final Words of Wisdom

Epilogue

Index

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