Humility Is the New Smart :Rethinking Human Excellence in the Smart Machine Age

Publication subTitle :Rethinking Human Excellence in the Smart Machine Age

Author: Hess Edward D.; Ludwig Katherine  

Publisher: Berrett Koehler‎

Publication year: 2017

E-ISBN: 9781626568761

Subject: B848.5 智力、智慧

Keyword: 心理学,经济计划与管理,管理学

Language: ENG

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Description

Humility Is the New Smart

Your job is at risk—if not now, then soon. We are on the leading edge of a Smart Machine Age led by artificial intelligence that will be as transformative for us as the Industrial Revolution was for our ancestors. Smart machines will take over millions of jobs in manufacturing, office work, the service sector, the professions, you name it. Not only can they know more data and analyze it faster than any mere human, say Edward Hess and Katherine Ludwig, but smart machines are free of the emotional, psychological, and cultural baggage that so often mars human thinking.

So we can't beat 'em and we can't join 'em. To stay relevant, we have to play a different game. Hess and Ludwig offer us that game plan. We need to excel at critical, creative, and innovative thinking and at genuinely engaging with others—things machines can't do well. The key is to change our definition of what it means to be smart. Hess and Ludwig call it being NewSmart. In this extraordinarily timely book, they offer detailed guidance for developing NewSmart attitudes and four critical behaviors that will help us adapt to the new reality.

The crucial mindset underlying NewSmart is humility—not self-effacement but an accurate self-appraisal: acknowledging you can't have all the answers, remaining open to new ideas, and committing yourself to lifelong learning. Drawing on extensive multidisciplinary research, Hess and Ludwig emp

Chapter

Part 1 A New Mental Model for the Smart Machine Age

1 The Smart Machine Age: A New Game Requires New Rules

2 NewSmart: A New Definition of “Smart”

3 Humility: The Gateway to Human Excellence in the SMA

Part 2 NewSmart Behaviors

4 Quieting Ego

5 Managing Self: Thinking and Emotions

6 Reflective Listening

7 Otherness: Emotionally Connecting and Relating to Others

8 Your NewSmart Behaviors Assessment Tool

Part 3 The NewSmart Organization

9 Leading a NewSmart Organization

Your NewSmart Organizational Assessment Tool

Epilogue: Our Invitation to You

Notes

Recommended Reading

Acknowledgments

Index

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

W

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