Employee Surveys That Work
：Improving Design, Use, and Organizational Impact
Publication subTitle ：Improving Design, Use, and Organizational Impact
Author： Levenson Alec
Publisher： Berrett Koehler
Publication year： 2014
E-ISBN: 9781626561205
Subject： F272.92 Personnel Management
Keyword： 经济计划与管理,管理学,经济
Language： ENG
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Description
Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more.
Chapter