Chapter
Bring Out the Best in Others
Our Brains Love Affirmation
Affirmation—The Means to Influence
Part II: How Extraordinary Influence Works
Chapter 3: Tactical Affirmation
How Do We Affirm the Style of Those We Seek to Influence?
Chapter 4: Strategic Influence
What Is Our Core and How Do We Reach the Core of Another Person?
Under What Conditions Can We Give Words of Life?
Chapter 5: Words of Death
Shame Speaks Words of Death
The Worst of All Legacies
Can a Leader's Fundamental Style Change to Become Less Critical?
Chapter 6: Alliance Feedback
Caveat Emptor: This Approach May Not Work
Chapter 7: Extraordinary Influence for Underperformers
The Three Stories Called for Three Different Remedies
How Do We Make These Judgments That Have Such a Huge Impact on People's Lives?
To Whom Should We Direct Our Limited Developmental Resources?
Resistance to Dealing with a Problem Person
Part III: Special Applications of Extraordinary Influence
Chapter 8: Extraordinary Influence for Teams
Extraordinary Influence on the It—the Mission or Quest of the Team
Extraordinary Influence—Healing the I, We, and It of the Broken Organization or Team
Chapter 9: Motivating High Potentials
Four Transformational Actions to Bring Out the Best in HiPos
Chapter 10: Performance Appraisals that Lead to Extraordinary Influence
What Must Any Reinvention of Performance Feedback Include?
Chapter 11: Special Counsel to Parents, Teachers, and Coaches
Courage to Fight for Our Children's Well-Being
Words of Life—The Fuel to Reach a High Orbit
The Tragedy of Words of Death
College Football: An Amazing Laboratory Experiment
Alliance Feedback for Children
The I, We, and It for Families
The Conundrum of Hardship and Adversity
Final Counsel to Parents, Teachers, and Coaches
Chapter 12: What Would Happen If We Put This into Practice?
Extraordinary Influence
：How Great Leaders Bring Out the Best in Others
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