Collaborating online: the roles of interactivity and personalization

Author： Blasco-Arcas Lorena   Hernandez-Ortega Blanca I.   Jimenez-Martinez Julio  

Publisher： Routledge Ltd

ISSN： 0264-2069

Source： The Service Industries Journal, Vol.34, Iss.8, 2014-06, pp. : 677-698

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