Decision Support in Public Administration ：Proceedings of the IFIP TC8/WG8.3 Working Conference on Decision Support in Public Administration, Noordwijkerhout, The Netherlands, 13-14 May, 1993 ( Volume 26 )

Publication subTitle ：Proceedings of the IFIP TC8/WG8.3 Working Conference on Decision Support in Public Administration, Noordwijkerhout, The Netherlands, 13-14 May, 1993

Publication series ：Volume 26

Author： Bots   P. W. G.;Sol   H. G.;Traunmüller   Roland  

Publisher： Elsevier Science‎

Publication year： 2013

E-ISBN: 9781483293431

P-ISBN(Paperback): 9780444814852

Subject： TN919.5 数据处理系统及设备;TP274 数据处理、数据处理系统;TP3 Computers

Keyword： 政治理论

Language： ENG

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Description

The vast flow of information to be considered by policy and decision makers in national and local governments is continuing to expand during the 1990s, whilst budgets for staff to process the information are being tightened.

This publication provides a forum for the examination of the problem. It aims to focus the efforts of researchers and practitioners more effectively in applying information technology to increase the performance of decision makers in public administration despite the limited resources.

Topics explored include the following: design considerations and approaches for, and practical experiences with, communication and information processing infrastructure and applications at the workplace level; the design and implementation of support systems for individual or group decision making in governmental and municipal settings; modelling and model management techniques, based on case reports of successful and unsuccessful modelling efforts; concepts, approaches and models for re-designing tasks and processes in public administration; issues and challenges in integrating the information systems of several governmental bodies.

The book is divided into two parts for the discussion of these themes - the first section deals primarily with theoretical and conceptual issues; the second part contains papers with a stronger emphasis on systems, their functionality and experiences in their development and application.

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Chapter

Front Cover

Front Cover

Decision Support in Public Administration

Decision Support in Public Administration

Copyright Page

Copyright Page

Table of Contents

Table of Contents

DECISION SUPPORT IN PUBLIC ADMINISTRATION

DECISION SUPPORT IN PUBLIC ADMINISTRATION

PART I: THEORY AND CONCEPTS

PART I: THEORY AND CONCEPTS

Chapter 1. Information Transfer for Decision Support in Distributed Administrative Systems

Chapter 1. Information Transfer for Decision Support in Distributed Administrative Systems

Abstract

Abstract

1. Introduction

1. Introduction

2. A specification framework

2. A specification framework

3. A case study

3. A case study

4. The case study and SF

4. The case study and SF

5. Conclusions

5. Conclusions

References

References

Appendix: Examples of SF constructs

Appendix: Examples of SF constructs

Chapter 2. How to manage complexity in inter-organizational information systems (IOIS) - some preliminary conclusions

Chapter 2. How to manage complexity in inter-organizational information systems (IOIS) - some preliminary conclusions

Summary

Summary

1. Introduction

1. Introduction

2. Auditing information systems

2. Auditing information systems

3. IOIS audits - examples and conclusions

3. IOIS audits - examples and conclusions

4. Complexity in IOIS, some theoretical comments

4. Complexity in IOIS, some theoretical comments

5. Some empirical remarks on complexity in IOIS.

5. Some empirical remarks on complexity in IOIS.

6. How to manage complexity in IOIS - some preliminary ideas

6. How to manage complexity in IOIS - some preliminary ideas

References

References

Chapter 3. Problem-setting support

Chapter 3. Problem-setting support

Abstract

Abstract

1. INTRODUCTION: THE NEED FOR SETTING PROBLEMS

1. INTRODUCTION: THE NEED FOR SETTING PROBLEMS

2. SETTING AND RE-SETTING PROBLEMS

2. SETTING AND RE-SETTING PROBLEMS

3. SUPPORTING PROBLEM-SETTING

3. SUPPORTING PROBLEM-SETTING

4. SUMMARY AND CONCLUSION

4. SUMMARY AND CONCLUSION

5. REFERENCES

5. REFERENCES

Chapter 4. The Role of Decision Support in Individual Performance Review

Chapter 4. The Role of Decision Support in Individual Performance Review

Abstract

Abstract

1. Introduction

1. Introduction

2. The Individual Performance Review Process

2. The Individual Performance Review Process

3. IPR Aided by a DSS

3. IPR Aided by a DSS

4. Use of IPR for monitoring and control

4. Use of IPR for monitoring and control

5 Summary

5 Summary

References

References

Chapter 5. Decision Support Systems within the NHS: An Investigation into the Application of Case Mix Management Systems in the UK National Health Service

Chapter 5. Decision Support Systems within the NHS: An Investigation into the Application of Case Mix Management Systems in the UK National Health Service

Abstract

Abstract

1. Introduction

1. Introduction

2. The Concept of Case Mix

2. The Concept of Case Mix

3. The Use Of Decision Support Systems to Monitor and Control the Case Mix

3. The Use Of Decision Support Systems to Monitor and Control the Case Mix

4. The Socio-Technical Systems Approach

4. The Socio-Technical Systems Approach

5. Clinical Aspects

5. Clinical Aspects

6. Managerial Aspects

6. Managerial Aspects

7. The Evidence

7. The Evidence

8. Conclusion

8. Conclusion

9. REFERENCES

9. REFERENCES

Chapter 6. Applications of Decision Support: The State of Minnesota Experience

Chapter 6. Applications of Decision Support: The State of Minnesota Experience

Abstract

Abstract

1. INTRODUCTION

1. INTRODUCTION

2. THE STATE OF MINNESOTA AND ITS GOVERNANCE

2. THE STATE OF MINNESOTA AND ITS GOVERNANCE

3. DSS AND GDSS APPLICATIONS

3. DSS AND GDSS APPLICATIONS

4. BENEFITS

4. BENEFITS

5. CONCLUSION

5. CONCLUSION

6. REFERENCES

6. REFERENCES

PART II: SYSTEMS DESIGN AND IMPLEMENTATION

PART II: SYSTEMS DESIGN AND IMPLEMENTATION

Chapter 1. Decision Support for Financial Management in Local Government

Chapter 1. Decision Support for Financial Management in Local Government

Abstract

Abstract

1. Introduction

1. Introduction

2. Description of the application

2. Description of the application

3. Use of the application by the financial manager

3. Use of the application by the financial manager

4. Use of the system by outside financial analysts.

4. Use of the system by outside financial analysts.

5. Future research directions

5. Future research directions

6. Acknowledgments

6. Acknowledgments

Bibliography

Bibliography

Chapter 2. BAUX - A KB DSS for municipalities supporting legal decisions on building permits

Chapter 2. BAUX - A KB DSS for municipalities supporting legal decisions on building permits

Abstract

Abstract

1. The problem situation: (statute) administrative law and the duties of civil servants

1. The problem situation: (statute) administrative law and the duties of civil servants

2. Practical needs and theoretical issues

2. Practical needs and theoretical issues

3. The project: team, tools, and methods

3. The project: team, tools, and methods

4. An example session

4. An example session

Chapter 3. Work-Time Measurement System (WTMS): The Front-End Tool for Redesigning the Work Process

Chapter 3. Work-Time Measurement System (WTMS): The Front-End Tool for Redesigning the Work Process

Abstract

Abstract

1. INTRODUCTION

1. INTRODUCTION

2. THE WTMS DEVELOPMENT DECISION

2. THE WTMS DEVELOPMENT DECISION

3. IMPLEMENTING THE DECISION

3. IMPLEMENTING THE DECISION

4. METHODOLOGY

4. METHODOLOGY

5. APPLICATIONS OF THE RESULTS

5. APPLICATIONS OF THE RESULTS

6. LESSONS LEARNED

6. LESSONS LEARNED

7. CONCLUSION

7. CONCLUSION

8. REFERENCES

8. REFERENCES

Acknowledgments

Acknowledgments

Disclaimer

Disclaimer

Chapter 4. Toward the implementation and use of 'electronic' files in public administration

Chapter 4. Toward the implementation and use of 'electronic' files in public administration

Abstract

Abstract

1. INTRODUCTION

1. INTRODUCTION

2. ANALYSIS AND DEFINITION OF THE 'OBJECT OF DISCOURSE'

2. ANALYSIS AND DEFINITION OF THE 'OBJECT OF DISCOURSE'

3. IMPLEMENTATION OF PC-BASED SOLUTIONS

3. IMPLEMENTATION OF PC-BASED SOLUTIONS

4. EVALUATION OF THE RESULTS AND EXPERIENCES

4. EVALUATION OF THE RESULTS AND EXPERIENCES

5. FUTURE DEVELOPMENT

5. FUTURE DEVELOPMENT

6. CONCLUSIONS

6. CONCLUSIONS

7. REFERENCES

7. REFERENCES

Chapter 5. Decision Support System in an administrative context : The case of the reinsertion of Long-Term Unemployed in France

Chapter 5. Decision Support System in an administrative context : The case of the reinsertion of Long-Term Unemployed in France

Abstract

Abstract

1. INTRODUCTION

1. INTRODUCTION

2. PROBLEM STATEMENT

2. PROBLEM STATEMENT

3. THE MAIN FUNCTIONALITIES AND THE ARCHITECTURE OF MUPALU

3. THE MAIN FUNCTIONALITIES AND THE ARCHITECTURE OF MUPALU

4. INTEGRATION AND IMPLEMENTATION OF MUPALU

4. INTEGRATION AND IMPLEMENTATION OF MUPALU

5. CONCLUSION AND PERSPECTIVES

5. CONCLUSION AND PERSPECTIVES

REFERENCES

REFERENCES

Chapter 6. A GDSS methodology for personnel planning in rheumatology

Chapter 6. A GDSS methodology for personnel planning in rheumatology

Abstract

Abstract

1. INTRODUCTION

1. INTRODUCTION

2. OVERALL OBJECTIVES AND APPROACH: CHOOSING THE GDSS METHODOLOGY

2. OVERALL OBJECTIVES AND APPROACH: CHOOSING THE GDSS METHODOLOGY

3. THE GDSS APPROACH IN THE RHEUMATOLOGY MANPOWER PLANNING CASE

3. THE GDSS APPROACH IN THE RHEUMATOLOGY MANPOWER PLANNING CASE

4. CONCLUSIONS AND FURTHER RESEARCH

4. CONCLUSIONS AND FURTHER RESEARCH

5. REFERENCES

5. REFERENCES

Chapter 7. The MacPolicy Project: Developing a Group Decision Support System based on the Delphi Method.

Chapter 7. The MacPolicy Project: Developing a Group Decision Support System based on the Delphi Method.

Abstract

Abstract

1. INTRODUCTION

1. INTRODUCTION

2. THE DELPHI METHOD AS A STARTBVG POINT

2. THE DELPHI METHOD AS A STARTBVG POINT

3. INTO THE COMPUTER NETWORK

3. INTO THE COMPUTER NETWORK

4. A MACPOLICY SESSION IN A NUTSHELL

4. A MACPOLICY SESSION IN A NUTSHELL

5. POSSIBLE EFFECTS OF THE COMPUTERIZED DELPHI METHOD ON MEETINGS

5. POSSIBLE EFFECTS OF THE COMPUTERIZED DELPHI METHOD ON MEETINGS

6. ACTUAL EXPERIENCES WITH MACPOLICY

6. ACTUAL EXPERIENCES WITH MACPOLICY

7. FROM G.D.S.S. TO C.S.C.W

7. FROM G.D.S.S. TO C.S.C.W

8. TECHNOLOGICAL REQUIREMENTS

8. TECHNOLOGICAL REQUIREMENTS

REFERENCES

REFERENCES

Chapter 8. Participatory Information Systems

Chapter 8. Participatory Information Systems

Abstract

Abstract

1. The setting – new preconditions for IS

1. The setting – new preconditions for IS

2. Participatory information systems

2. Participatory information systems

3. The Feedback Learning Strategy - redesign based on use

3. The Feedback Learning Strategy - redesign based on use

4. "LiveBetter" – Some tools for participation

4. "LiveBetter" – Some tools for participation

An example – From peripheral to central data

An example – From peripheral to central data

Conclusions

Conclusions

References

References

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