Author： TorresRussellDepartment of Information Technology and Decision Sciences University of North Texas Denton Texas USA SidorovaAnnaDepartment of Information Technology and Decision Sciences University of North Texas Denton Texas USA
Publisher： Emerald Group Publishing Ltd
E-ISSN： 1758-4116|21|3|541-563
ISSN： 1463-7154
Source： Business Process Management Journal, Vol.21, Iss.3, 2015-06, pp. : 541-563
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