Customer Journey Maps for Demographic Online Customer Profiles

E-ISSN： 1942-9029|8|1|1-18

ISSN： 1942-9010

Source： International Journal of Virtual Communities and Social Networking (IJVCSN), Vol.8, Iss.1, 2016-01, pp. : 1-18

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Personalisation along the customer journey

By Christopher Reynolds

Journal of Digital & Social Media Marketing, Vol. 2, Iss. 4, 2015-01 ,pp. : 333-337

Henry Stewart Publications

Access to resources Recommend Favorite

Exploring customer preferences for online games

By Baek Seung

International Journal of Advanced Media and Communication, Vol. 1, Iss. 1, 2005-09 ,pp. : 26-40

Inderscience Publishers

Access to resources Recommend Favorite

Managing customer retention in the UK online banking sector

By Liu Liu Louvieris Panos

International Journal of Information Technology and Management, Vol. 5, Iss. 4, 2007-01 ,pp. : 295-307

Inderscience Publishers

Access to resources Recommend Favorite

Exploring online dating and customer relationship management

By Smith Alan D.

Online Information Review, Vol. 29, Iss. 1, 2005-02 ,pp. : 18-33

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities

By Cheung Christy M.K. Lee Matthew K.O. Rabjohn Neil

Internet Research: Electronic Networking Applications and Policy, Vol. 18, Iss. 3, 2008-06 ,pp. : 229-247

Emerald Group Publishing Ltd

Access to resources Recommend Favorite