Closing Service Quality Gaps Using Dynamic Service Level Agreements

Publisher: IGI Global_journal

E-ISSN: 1947-8194|7|2|48-71

ISSN: 1947-8186

Source: International Journal of Information System Modeling and Design (IJISMD), Vol.7, Iss.2, 2016-04, pp. : 48-71

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract