ICT-based or ICT-centric?: Embodiment and Cognition in a Service Recovery of a Web Service Encounter
Publisher: IGI Global_journal
E-ISSN: 1941-6288|8|4|48-64
ISSN: 1941-627x
Source: International Journal of E-Services and Mobile Applications (IJESMA), Vol.8, Iss.4, 2016-10, pp. : 48-64
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Abstract