Shops and The Malls :A Sociological Exploration of Indian Retail Business

Publication subTitle :A Sociological Exploration of Indian Retail Business

Author: Sharma Rachana  

Publisher: Kalpaz Publications‎

Publication year: 2015

E-ISBN: 9789351289388

P-ISBN(Paperback): 9789351281405

Subject: F713.32 Retail trade

Keyword: 贸易经济

Language: ENG

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Description

Of recent, Retail globalization has come to dominate academic and political discourse in India. The book provides to its readers coverage to the Indian Retail Policy and its implications on different segments of the society such as, traditional retailers, consumers and employees working in the modern retail formats. The book also examines that how as a result of globalization and economic restructuring, cities in India are transforming. The cities are being forced to look at consumption and finance activities so as to compete in the growing economic competition by construction of new consumption spaces and urban images as a result of which inequalities (including spatial) are becoming more profound. In all, the book brings out that retail globalization is going to bring certain changes in social relations, market, lifestyle and consumption patterns, and in spatial expression of cities. The book has much to offer to scholars, teachers from sociology, management as well as economics.

Chapter

Preface

Chapter-1 Globalisation and Beyond : An Introduction

Backdrop to the Launch of New Economic Policy in India

Globalisation : Contents and Discontents

New Economic Policy and its Implications

Indian Business Entrepreneurship: Nature and Dynamics

Chapter-2 Retail Globalisation : Prospects and Challanges

Evolution of Retailing India

Experience in South-East Asia: Dissent against Modern Retailing and FDIs

Indian Retail Policy: An Overview The Methodology

Chapter-3 City and the Business: A Case of Amritsar

Changing Entrepreneurship in Punjab

The Walled City of Amritsar

Business and Business Communities: Then and Now

Chapter-4 Socio- Economic Profile of the Respondents

Profile of Traditional Retailers

Age

Gender and Marital Status

Religion and Caste

Education and Caste

Business Acumen

Years Spent in Business

Type of Household and Businesses

Sales in Business

Pattern of Employment in Shop

Profile of Employees at Modern Formats

Age

Gender and Marital Status

Religion and Caste

Household Type

Family Income and Monthly Salary

Qualifications and Positions Held

Means of Commuting to Workplace

Profile of the Consumers

Age

Gender and Marital Status

Religion and caste

Educational Qualifications

Annual Income

Type of Household

Chapter-5 Impact of Modern Retail on Traditional Business

Market Efficiency

Labour Displacement

Job Creation

The Indian Retail Experience

Impact on Traditional Business

Impact on Traditional Business

Trend of Procurement and Sales

Geographical Settitng and Clientele: Impact Factor

Customer Slow Down

Categorization of Customers on the basis of their Outflow

Customers Prefer Modern Formats than Traditional: Opinion of Retailers

Non-Beneficial Shopping at Modern Stores

The Strategic Struggle for Inclusion

Methods Adopted by Retailers

Liking for Modern Formats: Opinion as Consumers

Opinion on Allowing FDI in Retail

Views of Opponents and Proponents on FDI in Retail

Proponents of FDI

Future of Shops, Malls and Stores

Chapter-6 Worklife of Employees at Modern Retail Formats

Modern Retail Jobs and Quality of Work Life

Work life of Employess at Modern Retail Formats

Work Status

Motivation to Work at Mart/Store

Discriminatory Practices at Malls/Store

Criteria for Recruitment of Staff

Active Shopping Sections at Modern Formats

Best Selling Section of the Store/Mall/Mart

Services Provided to Customers

Strengthening Relationship with Customers

Trend of Monthly Sales

Malls/Stores: Catering to Needs of all Classes

Strategies Used to Cater to the Needs of all Classes

Traditional Retail v/s Modern Retail

Traditional Retail will Survive: Opinion

Workplace Problems

uality of Work Life at Modern Formats

Work Environment Provided at Malls/ Stores/ Marts

Management and Employee Relationship

Work Schedule

Withering Relationship

Leisure Time Activities at Workplace

Maintaining Presentation

Compulsive Consumerism

Chapter-7 The Social Context of 'Things': Consumption and Consumer Behaviour

Shopping Behaviour of Respondents

The Process of Shopping

Orientation of Going to Malls/Stores

Accompanying Persons

Shopping Time

Sources of Information

Monthly Ration and Preference for Traditional Retail Shop

Reasons for Preferring Different Formats

Reasons for Preferring Modem Formats

Culture of 'Fixed Price'

Deception at Stores

Why Malls have an Appeal?

Lacking Appeal

Mall/ Stores as Signifier of Status

Preference for Brands

Changes in Consumer Behaviour

Views on Competition Between Traditional and Modern retail Formats

Future of Modern Formats

Bright Future

Gloomy Future

General Views on Modern Retail Formats

Redefining Consumption and Consumer Behaviour

Chapter-8 Globalisation and Contentions: Real and Imagined

Traditional Retailers

Employees

Consumers

Locating Local in the Global and Challenges Ahead

Retail Dualism and its Implications

Appendices

References

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