Cover

Copyright

Contents

Foreword

Acknowledgements

Introduction

Part 1 The essence of HCM

Chapter - 1 The concept of human capital

INTELLECTUAL CAPITAL

HUMAN CAPITAL

SOCIAL CAPITAL

ORGANIZATIONAL CAPITAL

PRACTICAL IMPLICATIONS OF INTELLECTUAL CAPITAL THEORY

CONCLUSIONS

Chapter - 2 The concept of HCM

HCM DEFINED

AIMS OF HCM

RATIONALE FOR HCM

HCM AND HRM

THE CONCEPT OF HUMAN CAPITAL ADVANTAGE AND RESOURCE-BASED STRATEGY

CONCLUSIONS

Chapter - 3 The process of HCM

HCM DRIVERS

THE HCM JOURNEY

HUMAN CAPITAL MEASUREMENT

HUMAN CAPITAL REPORTING

DRAWING CONCLUSIONS

GETTING INTO ACTION

PUTTING IT ALL TOGETHER

DEVELOPING HCM

Part 2 The practice of HCM

Chapter - 4 Human capital data

OVERALL CONSIDERATIONS

TYPES OF DATA

PROBLEMS WITH DATA COLLECTION

A GUIDE TO DATA MANAGEMENT

CONCLUSIONS

Chapter - 5 Measuring human capital

MEASUREMENT ISSUES

CLASSIFICATION OF MEASURES

DEVELOPING MEASURES

APPROACHES TO ANALYSIS

ANALYTICAL MODELS

EXAMPLES OF APPROACHES TO MEASUREMENT

CONCLUSIONS

Chapter - 6 Human capital reporting

INTERNAL REPORTING

EXTERNAL REPORTING

CONCLUSIONS

Chapter - 7 Applications of HCM

THE LINK BETWEEN HCM AND STRATEGIC HRM

HCM AND TALENT MANAGEMENT

HCM AND LEARNING AND DEVELOPMENT

KNOWLEDGE MANAGEMENT

PERFORMANCE MANAGEMENT AS A SOURCE OF HUMAN CAPITAL DATA

REWARD MANAGEMENT

SUPPORTING AND DEVELOPING LINE MANAGERS

Part 3 The role and future of HCM

Chapter - 8 The role of HR in HCM

THE BUSINESS PARTNER CONCEPT AND HCM

HR’S ROLE IN DEVELOPING, ANALYSING AND USING HUMAN CAPITAL DATA

THE ROLE OF HR IN ENHANCING JOB ENGAGEMENT AND COMMITMENT

THE STRATEGIST ROLE

MAKING THE BUSINESS CASE

WORKING WITH THE OTHER FUNCTIONS

Chapter - 9 The skills HR specialists needfor HCM

CLOSING THE SKILLS GAP

DEVELOPING A NEW TEMPLATE FOR HR

HR VERSUS LINE MANAGER SKILLS

CONCLUSIONS

Chapter - 10 The future of HCM

THE VIRTUES OF HCM

QUESTION MARKS ABOUT HCM

THE LINK BETWEEN HCM AND BUSINESSSTRATEGY

ESTABLISHING THE LINK BETWEEN HR PRACTICE AND BUSINESS PERFORMANCE

INFORMATION ON INTANGIBLE VALUE FOR THE INVESTMENT COMMUNITY

CONVINCING SENIOR MANAGEMENT

ENLISTING THE INTEREST AND INVOLVEMENT OF LINE MANAGEMENT

CONVINCING HR SPECIALISTS

STAGED DEVELOPMENT OF HCM

DEVELOPING THE HCM SKILLS OFHR SPECIALISTS

THE MEANING OF ADDED VALUE

WHAT IS MEANT BY REGARDING PEOPLE AS ASSETS

SELECTING THE MEASURES

ANALYSING AND EVALUATING THE DATA

THE FUTURE OF EXTERNAL REPORTING

CONCLUSIONS

AppendixThe HCM toolkit

PURPOSE OF THE TOOLKIT

WHAT IS AN HCM APPROACH?

DO WE NEED TO ADOPT AN HCM APPROACH?

HOW DO WE ADOPT AN HCM APPROACH?

INTRODUCING HCM

DECIDE HCM GOALS

DECIDE AREAS TO BE COVERED BY HCM

IDENTIFY MEASURES REQUIRED AND AVAILABLE

DEVELOP INTERNAL REPORTS

DEVELOP EXTERNAL REPORTS

HOW DO WE OPERATE HCM?

References

Index