Contents

Preface

Introduction

Part One Strategic decisions and supplier policies

01 Procurement: Its integration in a company’s general strategy

02 Procurement marketing: Segmentation and strategies

03 Definition of requirements and upstream procurement practices

04 Supplier policy: Sourcing, supplier panel and supplier relationship management (SRM)

05 Globalization and international procurement

06 Sustainable procurement: Risks and implementation

07 Outsourcing, ‘make-or-buy’ decisions and simple subcontracting

Part Two Operational management of procurement

08 Quantitative forecasting and requirements planning

09 Economic optimization of procurement: TCO minimization, service levels for internal clients and shared cash management

10 Calls for tenders: Major stages, selection process and post-procurement follow-up

11 Procurement of services: CapEx purchasing decisions

12 The financial considerations of procurement: Mechanisms for protecting currency, energy and commodity purchases

13 Public procurement: French and European contexts

14 The practice of international operations

15 International procurement: Legal considerations

Part Three Organization and management of resources

16 Organization, structure and positioning of the procurement department

17 Procurement professions and human resources management

18 Procurement information systems and dedicated web tools

Part Four Performance and change management

19 Procurement communication plan

20 Procurement performance: Measurement indicators and reporting systems

21 Procurement performance: Steering change management

Authors’ biographies

Glossary

Further reading

References

Index