Contents

About the contributors

The editor

About the contributors

Foreword

Preface

Acknowledgements

Introduction

Part One Psychometrics and feedback

01 Using psychometrics and psychological tools in coaching

Introduction

Psychological tests

The psychometric properties of a psychological test

Approaches to psychological testing in coaching

Benefits of psychological testing for the coach and the coachee

Ethical guidelines and best practice in testing

Summary

02 Designing psychometric questionnaires

Introduction

Defining the test’s purpose

Preliminary design issues

Item/question preparation

Item analysis

Standardization and ancillary research programmes

Preparation of final materials and publications

Summary

03 Administering and managing the use of psychometric questionnaires

Introduction

Why train to use psychometric tests and assessments?

What are the training options available?

Training in ability testing

Training in personality assessment

Conversion courses

Single-assessment qualifying courses

Choosing an appropriate route to psychometric accreditation

What next after training?

Summary

04 Psychometric tools in development – do they work and how?

Introduction

Why use psychometric tools for coaching and development?

A review of the evidence

Psychometrics and cognitive ability

Psychometrics and personality

Psychometrics as predictors of important work outcomes

Psychometrics as predictors of training

Best practice in the use of psychometrics for development

Conclusion

05 Using feedback in coaching

Introduction

The context for feedback

The feedback process

MSMR or 360-degree feedback

Implications for feedback practice

Feeding back psychometrics

Summary

PART TWO Individual instruments and their use

06 Coaching with the MBTI instrument

Introduction

Basic assumptions of type theory

The MBTI questionnaire

MBTI and coaches

MBTI and coachees

Summary

07 Coaching with teams: Team Management Systems (TMS)

Introduction

Coaching competencies

The Workplace Behaviour Pyramid

The nature of work

Five-factor theory

The Team Management Wheel

Team coaching

Summary

08 Coaching with OPQ

Introduction

How the OPQ helps in understanding personality

Theoretical perspectives

The OPQ32 questionnaire

The OPQ32 and coaches

The OPQ and coachees

Summary

09 Coaching with the Motivation Questionnaire (MQ)

Introduction

Understanding human motivation

Motivational Questionnaire

The MQ and coaches

The MQ and coaching clients

Introducing the MQ profile

Interpreting the MQ profile

Applications of the MQ

Summary

10 Coaching with Saville Consulting Wave®

Introduction

The Saville Consulting Wave® model

Saville Consulting Wave® ‘Deep Dive’ measurement features

Using Professional Styles with coaches

Using Professional Styles with coachees

Summary

11 Coaching with the 16PF questionnaire

Introduction

Theoretical background

The questionnaire

The 16PF and coaches

The 16PF and coachees

16PF reports relevant to coaching

Conclusion

12 Coaching for emotional intelligence: MSCEIT

Introduction

Theory of emotional intelligence

The MSCEIT assessment

EI and coaches

Using EI with coachees

EI blueprint

Summary

13 Identifying potential derailing behaviours: Hogan Development Survey

Introduction

Hogan’s socio-analytical theory of human behaviour

The Hogan questionnaire

HDS and coaches

Using HDS with coachees

Summary

14 Coaching for engaging transformational leadership: The Transformational Leadership Questionnaire (TLQ™)

Introduction

The development of the Transformational Leadership Questionnaire (TLQ)

The TLQ model

Using the TLQ

The coach’s role

Summary

15 Developing resilience through coaching: MTQ48

Introduction

The theoretical model

The Mental Toughness Questionnaire (MTQ48)

The MTQ and coaches

Using the MTQ48 with coachees

Summary

16 Using archetypes in coaching

Introduction

The model of archetypal practices

Using archetypal practices with coaches

Using archetypal practices with coachees

Summary

17 Coaching for strengths using VIA

Introduction

The theory of signature strengths

The VIA Strengths Questionnaire

Strengths and coaches

Using the VIA with coachees

Summary

18 Coaching for stress: StressScan

Introduction

Theoretical models of stress

The theoretical model for StressScan

The development of StressScan

Description of the StressScan scales

Using StressScan with coachees

StressScan and coaches

Summary

19 Coaching for cultural transformation: CTT

Introduction

Theoretical background to the Cultural Transformation Tools®

The seven levels of leadership consciousness

The Cultural Transformation Tools® assessment instruments

The Leadership Values Assessment

Using CTT with coachees

Using CTT with coaches

Summary

20 Coaching with FIRO Element B

Introduction

Theoretical and research background

The FIRO Element B questionnaire

FIRO Element B and coaches

Using FIRO Element B with coachees

Summary

21 Coaching with LSI

Introduction

Theoretical model

The LSI’s psychometric properties

The LSI questionnaire

LSI and coaches

Using LSI with coachees

Structuring an LSI coaching intervention

Debriefing the LSI

Reflexivity: the key to individual transformation

Summary

22 MTR-i and Type Mapping system for team coaching

Introduction

Theoretical background

Overview of the Type Mapping questionnaires

Development of the Type Mapping system

Using the Type Mapping system with coaches

Using the Type Mapping system with teams

Using the Type Mapping system with individual coachees

Summary

Psychometrics glossary

Appendix

AC membership benefits

Index