Understanding Emotional Intelligence :Strategies for Boosting Your EQ and Using it in the Workplace

Publication subTitle :Strategies for Boosting Your EQ and Using it in the Workplace

Author: Frances Kay   Neilson Kite.  

Publisher: Kogan Page Ltd‎

Publication year: 2011

E-ISBN: 9780749459376

P-ISBN(Paperback): 9780749458805

Subject: B842.6 情绪与情感

Keyword: 心理学,经济计划与管理,管理学,经济

Language: ENG

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Description

Understanding Emotional Intelligence explains that by using your emotions to their best advantage you can reduce stress, better understand people and be more successful. With models and examples it explains the key concepts and applications of without the jargon.

Chapter

02 Emotional intelligence building blocks

03 Ten character traits of emotionally intelligent people and ten of those who are not

04 Emotions and their impact on work and life

05 Emotional intelligence and the roles people play

06 The evolution of an emotionally intelligent organization

07 Emotional intelligence blind spots

08 Persuasiveness in business

09 Emotional intelligence and 20 business situations you could face

PART A – Busines efectivenes

PART B – Personal efectivenes in a busines context

10 Emotional intelligence and the personal situations you face

11 The importance of emotional intelligence in the world of social media and mobile communications

12 Measuring your emotional intelligence

Index

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