Chapter
Developing People and Organizations
Becoming an employer of choice
HR/OD/L&D/Training development framework
Summary – developing people and organizations
Being comfortable with yourself
Handling difficult people
Working as a business partner
Creating a Learning Environment
The learning organization
How to create a learning organization
Neurolinguistic programming
Designing a Training Programme
Getting started – the initial idea
Identification of client needs
Linking training to business objectives
Design of the learning solution
Other training communities
Dealing with the unexpected
Developing Talent and Employee Engagement
The bigger organizational picture
Getting the Best from Blended and E-learning
So what does blended learning mean?
Why is blended learning important?
So who needs to be involved and when?
What makes for successful blended learning?
Designing and writing online learning
What are the benefits of blended learning?
What is the future for blended learning?
The importance of evaluation
Evaluation of HR/OD/L&D/Training functions
Evaluation of HR/OD/L&D/Training programmes
Evaluation of individual training events
Establishing appropriate standards
Appendix 1: Forms and Models
Surveying the Learning and Development Function
Sample Course Evaluation Form (1)
Sample Course Evaluation Form (2)
Personal Development Checklist
Aspects of Training for Evaluation and Benchmarking
Evaluating the ‘Reputable’ Course: Your Personal Checklist
Trainer Pre-course Preparation Checklist
Appendix 2: Useful Contact Names and Websites
Appendix 3: Recommended Reading
Everything You Ever Needed to Know About Training
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