企业社会责任感知与消费者归因对服务性企业服务补救满意度的影响——基于顾客认同的中介作用

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 1008-3448|volume|3|124-134

ISSN: 1008-3448

Source: 南开管理评论, Vol.volume, Iss.3, 2017-01, pp. : 124-134

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Abstract