基于Kano模型与IPA分析的旅游景区服务质量提升模型研究——以敦煌莫高窟旅游景区为例

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 1674-3288|33|1|55-61

ISSN: 1674-3288

Source: 吉林工商学院学报, Vol.33, Iss.1, 2017-01, pp. : 55-61

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Abstract