服务补救、移情与消费者宽恕:归因理论视角下的模型建构及实证

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 1003-5192|36|5|30-35

ISSN: 1003-5192

Source: 预测, Vol.36, Iss.5, 2017-01, pp. : 30-35

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract