Creating Effective Customer Solutions: A Process-Oriented Perspective

Publisher: IGI Global_journal

E-ISSN: 1947-9603|2|1|15-29

ISSN: 1947-959x

Source: International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), Vol.2, Iss.1, 2011-01, pp. : 15-29

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Abstract