The Relationship between Service Quality Dimensions, Customer Satisfaction and Loyalty in Technology based Self Service Banking

Publisher： IGI Global_journal

E-ISSN： 1941-6288|8|2|54-70

ISSN： 1941-627x

Source： International Journal of E-Services and Mobile Applications (IJESMA), Vol.8, Iss.2, 2016-04, pp. : 54-70

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