Maximum likelihood estimates and confidence intervalsof an M/M/R/N queue with balking and heterogeneousservers

Author： Wang Kuo-Hsiung   Chen Sheau-Chyi   Ke Jau-Chuan  

Publisher： Edp Sciences

E-ISSN： 1290-3868|38|3|227-241

ISSN： 0399-0559

Source： RAIRO - Operations Research, Vol.38, Iss.3, 2010-03, pp. : 227-241

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