A Comparative Study on Evaluating the Service Quality Attributes based on Kano Model: A Case of Low-cost Carrier and Full-service Carrier

Publisher： Edp Sciences

E-ISSN： 2261-2424|12|issue|01017-01017

ISSN： 2261-2424

Source： SHS Web of Conferences, Vol.12, Iss.issue, 2014-11, pp. : 01017-01017

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